Dotzot — Non Delivery of Order

Address:

New Delhi, Delhi

I booked a product from infibeam on 24 june, 2015 and told that the item would be delivered by 30th june. When i tracked the order it was shown to be in kapashera, new delhi with DotZot retail logistics from 26th jun. When no delivey was made by 2nd july, i emailed the customer service of dotzot, i got a reply from them that respective action will be taken and they asked time till 6th july. Then on 7th i got a phone call from them and i was told that i would receive a call from them and also they now asked time till 8th july. Today is 16th july and i have not received a single call from then nor my order.