[Resolved] Dotzot — not delivering the product at the shipping address

 
1 Review
Tura, West Garo Hills District, Meghalaya, India
 Sesh Mitra on Jul 9, 2018
The DOTZOT courier centre at Tura, west garohills, Meghalaya, they never give the delivery to the shipping address instead call people to collect it from the centre ...I hv faced this problem many times after ordering products from Flipkart. As I don't do COD and raised the matter with them they said from next time they will deliver it to my shipping address as my one is an office address. But recently I have purchased one screen guard from Flipkart by paying before on 27th June and when I tracked my product it has already reached Tura on 3rd July and till now it is not delivered.Note my office is only 500 mts away... instead I got a msg to collect it ...so I cancelled my order... please take action against the Tura centre
Complaint marked as Resolved Aug 24, 2018

Complaint Status


[Jul 23, 2018] DotZot customer support has been notified about the posted complaint.
Verified Support
DotZot Customer Care's response, Jul 24, 2018
Dear Sesh Mitra,

With the limited information which can be viewed in your email.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
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    Dotzot - not delivering the product at the shipping address