[Resolved] Dotzot — package not delivered and stopped updating status | |||
Hello, I ordered one mobile worth rs. 8500 from flipkart, order no od[protected], as per flipkart product is shipped by dotzot With tracking no[protected] on 27th april. Its now 10 days, dotzot agent never called me and neither showed up at my home and wrongly updated status 2 times that shipment could not be delivered. To the height of this, they stopped updating statuses now from 1st may 2019 and now status is product is out for delivery. When i call flipkart they says product is attempted 3 times to get refund and dotzot is not updating status of 3rd attempt in short they are flipkart & dotzot is doing fraud and it seems clear case of money laundering. They not delivering me my product of rs. 8500 mobile and giving excuses when asked for refund. I request you to take very string action against both parties and give me refund as fast as possible. Was this information helpful? | |||
May 3, 2019 Complaint marked as Resolved recieved product DotZot customer support has been notified about the posted complaint. Verified Support May 03, 2019 DotZot Customer Care's response Dear Amit, Greetings from DotZot! We wish to inform you that, the shipment number[protected] has been delivered on 03rd May 19. Sorry for in convenience. Thank you for choosing DotZot. Yours sincerely Customer Service - DotZot Ph No:[protected] | |||
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