[Resolved] Dotzot — product not delivered by nigam phone number [protected]

James Maroon

from Noida, Uttar Pradesh

Website:

Dotzot

Agent named nigam (Phone number [protected]) has not delivered the product. I have talked to flipkart they say that he delivered the product in katra. When i called on his number given to me by flipkart his wife picked up the call and i asked her to allow me to talk to nigam she said ok and when he picks up the call he says no i am not responsible for it, its wrong number. I believe he is intentionaly gave my product to someone else took money from him and feeded that he has delivered the product to flipkart. Please take strict action against him. Fire him

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Jan 17, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

DotZot Customer Care's response Dear James Maroon

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot