Dotzot — return pickup of the product

I have ordered a dress material from shopclues and the return of the product with id[protected] was initiated on 24 th october but still no one has reached to pickup the return product id 7655742 please make the return pickup as soon as possible as it is most urgent and the company had told you that they have requested courier partner to pickup the return product
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DotZot customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
DotZot Customer Care's response
Dear Greeshma,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Oct 31, 2019
Updated by Sai Greeshma
Shipment number is [protected]

Complaint comments 

Comments

मेरे पास 4 नवंबर को डिलीवरी ब्वॉय ने कॉल किया था और 1 घंटे के अंदर पार्सल डिलीवर करने के लिए कहा था लेकिन अभी तक पार्सल डिलीवर नहीं हुआ है मैं डिलीवरी ब्वॉय को कॉल भी कर रहा हूं तो वह मेरा नंबर नहीं रिसीव कर रहा है

I applied for slice card I didn't get till now, I clearly mentioned address it is showing consignment redirected.Actual delivery date was 1st December.Solve my issue about delivery of card through Dotzot.
Tracking I'd is[protected].

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