Dotzot — return request - kurta, flats, flip cover, file folder

 
2 Reviews
 reynuh16 on Jan 17, 2019
Hi.. I have issues with return. I already sent a return request for 4 items earlier jan 09, 2019. Still now they havent come to collect the item. But they keep sending sms saying that pick up cancelled by consignee/consignor. But they didnt even call me. They just sent the sms. Thats it. Now today they cancelled my return request. Again i sent a request to return. They accepted it. But im not sure they ll do it.

The seller assigned for pickup the returned items is dotzot. Nearly lost rs 1400. I want my money back. Dotzot done a worst service. Help me to get my money refund.

Following items were i requested to return and refund.

1) myra women tan flats –
Order id : od[protected]

2) janasya women block print anarkali kurta
Order id : od[protected]

3) toss fux leather file folder
Order id : od[protected]

4) perfectbuy flip cover for lenovo vibe k5 note

Order id : od[protected]

return request - kurta, flats, flip cover, file folder

Complaint Status


[Jan 18, 2019] DotZot customer support has been notified about the posted complaint.
Verified Support
DotZot Customer Care's response, Jan 18, 2019
Dear Reynuh

DotZot — return order

We seen your complaint "DotZot — money return back". As per our process we do not pick up any return shipment without the specific instruction of the sender.

Since the Dotzot airway number is not mentioned we are unable to check.

For any refund you will have to contact your shipper.

Yours sincerely
Customer Service - DotZot
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My two item is not deliver on date. AWB no is[protected] &[protected]. both are not deliver till now. you service is not satisfactory. no any body responsible of our duty. your service is very very worst.

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    Dotzot - return request - kurta, flats, flip cover, file folder