[Resolved] Dotzot — shipment not yet delivered i[protected]

Rheetz

from Gurgaon, Haryana

Address:

Guwahati, 7821029

I have not yet received my shipment.
I have ordered the shipment and it reached guwahati on 25th april. 2019.
Its showing out for delivery since 29th april, 2019.
Today is 7th may, 2019 and shipment not yet delivered.
I have given complaint a number of times but to no avail.
This is really frustrating, either you update the status or deliver the shipment.
How can a shipment be out for delivery for 7 days without any status update?
Have dotzot guys lost my shipment?
This is extremely shameful.
I work for flipkart and i am unable to get the shipment ordered from flipkart due to the fault of our delivery partner.

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Jun 16, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

DotZot Customer Care's response Dear Rheetz,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot