[Resolved]  Dotzot — the parcel no.[protected] not delivered

Address: Thiruvananthapuram, Kerala, 695002

After a message received from dotzot vanchiyoor trivandrum, i was waiting at my residence to receive the item. Contacted a mobile no.[protected] four to five times but the delivery person disconnected every time and he had never tried to contact me too. Again a msg came at 1641 hrs, could not be delivered reason: cid-receiver not available or out of station. Again another msg came at 1652hrs saying that 'we attempted delivery on 23/7/2018. Will retry on next business day. I was fully at home and no one came except a postman to give a regd letter.

At least the delivery person could have attended my calls or he would have checked up called me and enquired. M/s amazon etc comes by giving advance msg like dotzot had given. My mobile no. [protected].
Dr. N. Sankar
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Aug 24, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
DotZot Customer Care's response
Dear Customer,

We wish to inform you that, the shipment AWB number[protected] has been delivered on[protected].

Thank you for choosing DotZot.

Yours sincerely
Customer Service - DotZot
 
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