[Resolved] Dotzot — unethical behaviour on phone call

Hemil.Shah

from Mumbai, Maharashtra

Website:

DotZot Courier Service

Your courier person called twice and second time he abused on phone very badly, then he didn't come at my place to deliver the product and after that they messaged from ad-dotzot on 29/10/18 : address is incomplete and wrong, then on 30/10/18 : they messaged that your shipment from flipkart was refused will be returned. They message us wrongly because they don't want to deliver the product at my place and i also complaint on your customer service through your toll free number. Some product shipped and delivered on my address successfully from last 15 days, that courier guy abuse me so he was lying. So please i request you to send me the product and i'll give you brief complaint with some days.

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Dec 1, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

DotZot Customer Care's response Dear Hemil Shah

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot

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Comments

pratheesh TG

from Thiruvananthapuram, Kerala

My product is delayed.can you make it fast.[protected] this is my tracking id.i booked it on last month.now there is no latest updation.so please help me., ... ... ... ... thanks