Dr. Agarwal Eye Hospital — Carelessness.

Shammi Ilyas

Jul 31, 2021

Address:

Allwyn cross roads, Miyapur, Hyderabad

Receptionist told us to sit for one and half an hour. They didn't tell us the reason. After one hour and thirty minutes, when we asked, they asked for the form. We asked what were they talking about. Again they if we have paid the money. When we have shown that it's already paid, they got up from the seats and spoke to the doctors to check for my Daughter. Also they were small mosquitoes and flies which were continoulsy biting us. No fan or AC.

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Dr. Agarwal Eye Hospital Customer Care

from chennai, Tamil Nadu

Aug 2, 2021

Verified Support

Dear Shammi Ilyas,

Thank you for taking out time and giving us feedback. We are really sorry that you did not have a good experience with us. We hold ourselves to high standards usually, but we fell short during your visit. We have communicated your feedback to the team and are working hard to ensure that we are more consistent in the future.

If you could give us a chance, we would like to talk to you and understand more. Please give us your contact details at [protected]@dragarwal.com along with visited branch location and your registered mobile no. so we can get in touch.

Regards
Team Dr Agarwals Eye Hospitals.