Dr. Agarwal Eye Hospital — Change of Frame in Panjagutta Center

tn06

Address:

Yatendra Kumar Sharma

I am regular customer of Dr Aggarwal Eyecare . I have visited the Panjaguta Centre for changing the frame for my spectacle .while changing the frame, Technician of the center has damaged one lance When I have asked for this damage then smartly he has refused and told me that i have visited with damaged lance only .

It is really poor and unprofessional service by the Panjaguta Branch, I have lost approx Rs 3500, Now i have to go for the new lances .

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Dr. Agarwal Eye Hospital customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2021

Dr. Agarwal Eye Hospital Customer Care's response Dear Sir/Madam,

Thank you for taking out time and giving us feedback. We are really sorry that you did not have a good experience with us. We hold ourselves to high standards usually, but we fell short during your visit. We have communicated your feedback to the team and are working hard to ensure that we are more consistent in the future.

If you could give us a chance, we would like to talk to you and understand more. Please give us your contact details at [protected]@dragarwal.com so we can get in touch.

Regards
Team Dr Agarwals Eye Hospitals.