Dr. Agarwal Eye Hospital — Eye consultation

Dear Sir/Madam
Today we called your hospital situated at I main road Nanganallur regarding eye checkup for myself and my son. They told us to come before 06:30 pm. Since eyes are going to be dilated we took an auto and reached hospital at 06:35 pm. The receptionist at the hospital informed since patients are more today it is not possible and to come on Monday. If they had told us at the time of calling to the hospital itself we would have avoided coming today. There is some communication gap which has to be corrected in your professional hospital. We have so much of faith in your esteemed hospital in our country because of which we come for consultation.
Do not take it as a complaint. Take it as a feedback to improve service and avoid dissatisfied customers.
Regards
M A M Basha