Dr. Agarwal Eye Hospital — Irresponsible HR department behaviour during Corona pandemic period

Dear all, I write this on behalf of my wife who got call from HR department for a vacancy of front office executive. So, we travelled to Anna Nagar branch and then to porur branch and she got selected and during salary negotiation, she didn't agree for the salary package offered by the HR department as she got five years of experience. And again after few days of time; my wife received call from HR department and told, there is a vacancy for the position of counsellor and your selected for that position. And you need to tell in fifteen minutes whether your ok with the job. So, my wife and entire family discussed and said ok to the HR, was asked to meet operation head alone. The operation head told, you have 15 days training in alwarpet branch and next 15 days training in Anna Nagar branch. And please meet HR ragavi for formalities at alwarpet branch. After a lot personal issues and problems we travelled to alwarpet branch to meet ragavi HR. UNFORTUNATELY, She was not there and asked to go to greams road branch. There my wife met ragavi, after waiting for lunch hour for ragavi to finish. The issue here is, during the Corona pandemic time, why HR department is asking for an employee to travel so long. Issue with HR DEPARTMENT : 1.) Lack of communication between the department. 2.) No proper sechuduling of interview process. 3.) Never advised the employee about the unavailability of HR in alwarpet and also never asked the employee to take lunch. Moreover, This is second time calling an employee again for interview, who denied the previous job for unsatisfied salary package. And my wife, who ran everywhere in the direction pointed out by your HR department is a mother of two kids explained everything about her experience and presence of documents and expected salary to the HR. Fyi, we were about to shift our house and we stopped that because of this HR department. I explained everything to the HR Head Suhasini. Who is unware of what is happening in the HR department. So, we are now cornered to take this issue to the respective authorities of government bodies.
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Dr. Agarwal Eye Hospital customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2021
Dr. Agarwal Eye Hospital Customer Care's response
Dear Vinoth,

Thank you for taking out time and giving us feedback. We are really sorry that you did not have a good experience with us. We hold ourselves to high standards of operation usually, We have communicated your feedback to the appropriate team and are working hard to ensure that we are more consistent in the future.

If you could give us a chance, we would like to talk to you and understand more. Please give us your contact details at [protected]@dragarwal.com so we can get in touch.

Regards
Team Dr Agarwals Eye Hospitals.
Jul 17, 2021
Updated by Vinoth Ekambaram
[protected]
Jul 19, 2021
Updated by Vinoth Ekambaram
Still, we would appreciate there administration humanity for NOT RESPONDING TILL NOW.
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