Dr B. R. Ambedkar University — delay in transcripts after making the online payment

Address:

122002

I am writing to request for a copy of my full transcript. I have already made the payment though online services on 25 sep 2018 with fees of 900/- as well. My receipt number and application id is 10319. I graduated from your esteemed university in 1999 in b a. And my college was ds degree collage aligarh.
For further identification, my roll number was 22253 and enrolment number was 9630547. I would appreciate your prompt assistance in mailing my transcript to the address mentioned below.
Mailing address: c-100/second floor/sector 57/sushant lok phase 3/gurgaon/haryana/122002
This transcript is essential to an upcoming interview next month. Thus, i hope to receive my transcript quickly to assist me in this interview.
Thanking you in advance for your prompt assistance. Looking forward to hearing from you.
Yours sincerely,
Sachin walia
[protected]