Dr. B.r. Ambedkar University — I am complaining about availing my MA provisional certificate of the year 2001

Address:

Agra

Already, I have tried various ways to get my certificate through various online methods provided by the university and paid fees in two times, once Ra 500 and second time is Rs 152. It is said that it will be provided within 24 hours however it doesn't reach me. But I need it urgently . As I m from manipur it is very hard to reach it without a proper planning. I was very happy that the service of the university will ease the students from remote place but it make us more confused. Please help me