Dr B. R. Ambedkar University — online b.ed degree

Address:

Agra, Uttar Pradesh

I narender kumar applied for the online on 17/11/2017 for the degree of b. Ed for the session 2001-02, result out at feb 2003, my enrollment no.0160742 and roll no.230905. My online application id is 68586, payment transaction i'd is jhmp[protected] on dated 17/11/2017 and its payment status is pgs-10001-succes. But till date its status is process.
How much time it will take to complete.