Claimed

Dr Batra's Complaints & Reviews

2.1
Last updated Feb 16, 2024
Complaints 813
Resolved
323
Unresolved
490
Quick Links
Statistics
Share
Contacts

File a complaint to Dr Batra's

Having problems with Dr Batra's?

File a complaint and get it resolved by Dr Batra's customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Dr Batra's
Customer Service Contacts

Dr Batra's Phone Numbers

Phone
+91 22 3955 4800
185
76
Fax
+91 22 6676 4159

Dr Batra's Website

Dr Batra's Head Office Address

2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400071

Dr Batra's reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Fatima Hasan
Nov 26, 2022
Report
Copy

Product not delivered

I have ordered a product on 18th of November but it has not been delivered. No one is responding to my call la or emails. I want my money back.
Order ID DRBE28923
I have called at[protected] this number 53 times but no response. Have wrote emails at customer.[protected]@drbatras.com but no reply. I want my money ASAP....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riya Dhoorjati
Nov 20, 2022
Report
Copy

Treatment and the Center

This is regarding Dr. Bhatras Treatment my family is undergoing in RT Nagar.
I started with my daughter for one year for hair-fall problems, all was fine till they asked me to buy an extension of the treatment.
In the last six months or so there was a change of four doctors which didn't allow us to adjust to medicine or doctors and the hair fall problems increased with each visit.
The marketing team convinced us to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Enquiry id.[protected]

Hi,

This is to inform about the lack of clarity and poor customer service i am getting from doctor Batra outlet at kolkata-thakurpukur. I have been a patient there for last several months(almost a year) to treat hair fall issues.

I took all the medicines prescribed to me and then did the hair regrow therapy for several months..and it cost me more than rs64000...after all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RaiTulika
Nov 10, 2022
Report
Copy

Product delivery

I ordered a product from Dr batra's website on 30 october'22 . i received an order confirmation mail . but the product is not delivered yet . there is no response from their customer support team either .

order id is DRBE26948 ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prajwala R
Oct 23, 2022
Report
Copy

Request for therapy termination

Address:Dr. Batras, RT Nagar

I have registered my mother for Batra's on July 30 2021 for thyroid and diabetes treatment. As we are moving to New place which is far from the batra clinic, reaching to the clinic will cost us approximately 9hrs. Which is not possible for us. We want to terminate the Consultation. Kindly initiate the termination process and refund the us the remaining amount.

Patient Name:N Latha Kumari...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandan K Yadav
Oct 17, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Report
Copy

They Took Full Payment For One Year Treatment Advance...They Should Take By Installment

Address:Dr. Batra's - Jabalpur ~19.87 Ph: 07614064665 / 07614085816 / 09203030377 155/1,Near Bandariya Tiraha Hathithal Gorakhpur-Thane, Road, Jabalpur, Madhy

They Took Full Payment For One Year Treatment Advance.
I want my money refund which I paid for 1 year...
Just ₹ 13650/- Paid for one year course but they gave me only for 2 months medicines and Kit and No nothing...
I want to pay only 2 months when further I'll go to continue then take further money for next medicines.
Please Refund my 10 months money......
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
from Agra, Uttar Pradesh
Oct 17, 2022
Report
Copy

EMI Deduction

Hi
This is Bhavendra Singh.
I have started my Hair fall treatment before three months from Agra Sanjay place Dr Batra's Clinic.
I did not take any therapy and still they are deducting money from my HDFC credit card every Month.
I want to stop My EMI deduction in future.

Loan No: 8221920
amount : 2332 per month...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiwam Singroul
Oct 13, 2022
Report
Copy

Refund status pending

Address:No 102, Building No 9/1/2, 1st Floor, Mahatma Gandhi Rd, above Suzuki Showroom, Indore, Madhya Pradesh 452001

I want to discontinue my 1 year treatment program, after attending it for 3 months, so I contacted the clinic and let them know that I want a refund, but still I haven't gotten my refund. Please do it ASAP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiwam Singroul
Oct 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refunding my money

Address:No 102, Building No 9/1/2, 1st Floor, Mahatma Gandhi Rd, above Suzuki Showroom, Indore, Madhya Pradesh 452001

I took Dr. Batra's 1 year hair treatment program, and after following all the instructions and taking all the medicines and applying all the serums and oils and shampoo's, even after 3 months my hair fall became worse and my hair density reduced drastically. But everytime I would complain to the doctor about the hair fall getting worse, all she would say is "Don't worry, it will get better", she kept saying this for 3 months straight. I even...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
ratan 1980
Oct 11, 2022
Report
Copy

Sub:name ratan lal new hair.9891511584/9717091204

Address:gurgaon sec 14

Sir, I took a new hair session from your Gurgaon sector 14. I will pay 70000
but no new hair on my head.pls, sir treatment again or my amount is refunded?...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nameera01
Oct 10, 2022
Report
Copy

Refund/cancellation

I am taking treatment form Dr. Batra, but after 4 months the condition worsened. I already made a payment for one year as forced by the staff and now when I am asking for refund for remaining months they are denying that and saying that its non refundable....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Davangere

I am very much disappointed now as I don't see any improvements neither hairfall controlled nor dandruff. When Dr sadiya mam suggested to take new hair treatments I just believed and had invested a lot hard earned money and time. But I didn't get any return on my investment. At the time of admission, Dr said it's guaranteed sessions and new hairs will grow within few session. Hence I just believed in fake promise and lost my more than 1 lakh...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:SF2/4 JINDAL NAGAR, SH-63 CHHENDIPADA ROAD,NISHA

Dear sir/Madam,
My son Divyansh chaubey (6 year) taking treatment from Dr.batra bhubaneswar branch last 2 months still no improvement & hair fall continue & patches increased day by day so kindly arrange to consult senior Dr & suggest us for better treatment urgent.

Thanks & Regards,
D.K.Chaubey
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
grvgrv
Oct 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding appointment id 110007560538

Dear sir i have booked an appointment at your agra sanjay place clinic with ID[protected]. When I reached at clinic your clinic assistant told me that Dr are on leave. And Dr will come at around 4 pm.
What is this??? Regular massages on my phone till today morning that please reach on time for your appoinment.
Mss himani booked my appointment and she not informed me about that. When I called her she speak me very rudely....
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sultana8777
from KOLKATA, West Bengal
Oct 1, 2022
Report
Copy

Don't want to continue the treatment and want refund.

I have take service for my hair treatment on 25 th August. After using its medicine for one week my hair is falling severely. I stopped the medicines and don't want to continue it.
Please initiate my request.
I am also not financially stable to bear the emi of 15000...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amith Kumar Shukla
Sep 22, 2022
Report
Copy

Looting and No results

My treatment is going on in Mulund, Mumbai clinic by Dr.Hetal as I have already paid for New hair + Allergy (Sneezing & Boils) yearly.

As I was informed by Dr.Hetal within 3 months allergy part will be resolved but after 2 months no difference. Currently again they are asking me to pay for food test, which was informed it will be done internally.
Now I am completely disappointed with the process going on. Because this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sultana8777
from KOLKATA, West Bengal
Sep 20, 2022
Report
Copy

Refund of treatment fee which is rs 15000

I have taken one year plan from Dr batra Kolkata Minto park branch.
I used the medicines for 1 week as said by the doctor but after using it my hair is falling severely n i have some financial issue also for which I won't able to pay the emi of 13500.

Please look into my matter.
I am not financially established n i cannot afford to pay the EMI....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Anwesha Bhuyan
Sep 20, 2022
Report
Copy

Dr batra face wash

I ordered Dr batra facewash last month. Neither I have received the product nor a refund. Worst experience ever!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sultana8777
from KOLKATA, West Bengal
Sep 8, 2022
Report
Copy

Refund of treatment fee which is rs 15000

I have taken one year plan which the doctor convince me to take inspite of knowing my financial situation.
I use it medicine for one week, I don't have hairfall issue earlier but after consuming it's medicines my hair is falling severely.
I don't to continue Dr. Batra medicine anymore.
Please refund my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niki12
from Mumbai, Maharashtra
Sep 7, 2022
Report
Copy

Dr Batra's Refund Delay

I have taken hair treatment from Dr Batras clinic. At start, I faced minimal hair fall. then it started increasing. I requested for refund its been 24hrs refund got delayed to 48hrs but please speed it up. dr saying it has been done from their side.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy