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Sooriya Hospital Complaints & Reviews

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Updated: Jun 1, 2023
Complaints 11
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Sooriya Hospital reviews & complaints(11)

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M
Maheepati Tyagi
Jun 1, 2023
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Address: Surya Mother And Child Super Speciality Hospital

HI,

I want to raise complaint against surya hospital pune. because MRD department not submitted my document to PCMC till now, i have summitted form in hospital during discharge also filled the form in thergaon hospital . but haven't received the birth certificate till now.
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    M
    ML Vijay ML Vijay
    from Chennai, Tamil Nadu
    Oct 5, 2021
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    Address: 48/2, NGO, COLONY, 2ND ,STREET, VADAPALANI
    Website: [email protected]

    Sir i am ml vijay yesterday discharge ( room no 201 ) your hospital. Settle all amount paid in hospital extra amunot refund your hospital very very late and y sir very very worst reply your hospital stuff please immediately refund my mani
    +1 photos
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      S
      somasundaramtr
      Apr 24, 2021
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      Address: Saligramam Vadapaolani Chennai

      Bill no 21-22CA198 dt 23.04.2021/ for Rs.146492.00 Date of admission 19.04.2021 3.13 pm Date of discharge 23.04.2021 5.42 pm hospital no 119000 Patient Name : SOMASUNDARAM TR Doctors fees Rs.32500.00 Diet Charges for 4 days Rs.4000.00 (Actual cost of the diet supplied to the patient for 4 days works out Rs.900.00only) Hospital has charged exorbitantly suamoto Request you to mediate and charge the normal charges and refund the excess fees collected from me My cell no [protected]
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        S
        shall1009
        from Mumbai, Maharashtra
        May 8, 2018
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        Address: 400059
        Website: suryahospitals.com

        Patient was discharge on 12/02/2018 still refund was not (Surya take advance of 10% if payment through tpa), they claim that refund will be done in 45days, till today waiting for payment., almost 10 reminder still waiting for my money.

        Again when payment is done directly by card without tpa, still surya charged extra amount and not refund my money even after so many reminder
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          R
          RammuT
          from Chennai, Tamil Nadu
          Jan 9, 2018
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          Not to comp-lain, but to thank god for referring me to sooriya hospital newborn unit. After 13 years of marriage, had a baby at just 6 months, 650g only, tiny, tiny, tiny. Looking at my baby was a horrible experience, i now say as a mother; not what i thought. Baby was rushed from velachery to sooriya in amn ambulance as i suddenly delivered half way through the pregnancy.

          When i saw the baby with so many tubes, wires and lines, i was shellshocked and my world crumbled. Then i spoke to several doctors as my life revolved on this baby. All of them told me dr deepa hariharan at sooriya hospital will be the guardian angel, ; i only half-believed it due to the baby's condition and sooriya hospital being average and congested. My family doctors supported me to stay there and not change hospitals.

          I have no regrets now, as i carry my 2kg darling-of-my - life, smiling and not letting me sleep. The days in nicu showed me dr deepa's brilliance as a doctor and administrator. She always predicted what will happen next, and gave prevention treatment. She explained everything to me and was 24 hours involved. It seems like she knows such sick babies as a fish knows to swim. Technically, the nicu seemed very advanced for a hospital of that size. Then i heard of all the awards she got, her meritorious achievements and how she sacrificed to improve newborn care in chennai etc from my family doctor in tambaram. I also heard sooriya nicu is one of the best in the nation due to dr deepa's dedication..

          Just as i feell vanathirupathi craeted the baby, i feel dr deepa and sooriya hospital gave him life. Thanks. If others are in my situation, i am happy to guide them.
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            P
            Prasheela Selvakumar T
            from Chennai, Tamil Nadu
            Sep 18, 2017
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            Soon after delivery my baby was taken to sooriya hospital for surgery. Evryday they gave false hope and information that baby is recovering. Even on the day before my baby went to heaven they told baby is recovering but my baby was no more. The bill came to 5.5 lacs.
            One of the worst hospitals i have ever come across. No proper facilities and very dirty. Infrastructure is very bad and treatment is also worst.
            Bill was too high. They give contradictory statements and give false hope.
            Sooriya Hospital customer support has been notified about the posted complaint.
            My baby was operated for intestine problem; very tiny baby and major surgery; they told no chance at 2 children's hospitals. Dr Deepa Hariharan of Sooriya Hospital, and surgeon Dr Balagopal performed a miracle. Maybe your baby had a fatal birth defect.
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              S
              suru-truth
              from Delhi, Delhi
              Nov 10, 2016
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              Address: 600093

              Worst hospital i ever seen, They utilize the situation

              After announcement of new RS 500 and RS 1000 most of the shops and merchants are not buying that money. But in central government says to accept 500 and 1000 in hospitals petrol stations.
              But the situation goes as in petrol station they are not giving the change instead of that people need to put petrol for 500 RS .

              Here see what happens in Sooriya hospital. My one year baby had seviour fever so i went there for checkup. After consulting the billing people charges 500 Rs instead of 250 Rs. I just raised and ask the reason but there is no proper response and they said we will not give change for 500 or 1000.

              In this situation i returned home and got 250 from my neighbor and then paid the bill. (What a critical thing happens only the thing they don't ask that for remaining change i can take any blood or urine test.) Heartless people.

              I think there is no humanity in this world. Bad economy and bad culture. Think if government post some rule then there should be proper intimation or any complaint Government site should be released which help to people to complainant about the rule breakers.

              Government decided to old 500 and 1000 block will reduce the black money but here rich people are garbing and earning more black money form the middle class and poor people.

              ***** In what ever situation -- Rich get richer and Poor get poorer -- Golden words ******
              Sooriya Hospital customer support has been notified about the posted complaint.
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                S
                Srisa2013
                from Pune, Maharashtra
                Jul 17, 2013
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                dr sooriyakala

                Address: Chennai, Tamil Nadu

                do not go to sooriya hospital dr sooriyakala for delivery. Her claims of yoga, fair trial of normal delivery are only marketing tactics. She attracts patients by this novel method of marketing - to show they are different from others. They charge for normal delivery the same high fee as Cesarean.

                She and her asst Dr Dwarak apply forceps and try difficult normal deliveries, to keep up the image, even if this means suffering...
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                B
                baby raj
                from Kalpetta, Kerala
                Sep 11, 2012
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                Address: Tamil Nadu

                DISGUSTED WITH LABOR WARD SERVICES AT SOORIYA HOSPITAL

                Went to Soorya Hospital, Vadapalni for delivery. Doctors, mainly Dr Soorya kept talking of yoga, how only she conducts normal delivery, all others do cesarean etc. We were cheated by this like everyone else. Only her assistant Dr Mathangi is competent and patient, the others are not like that. Nursing only ok, ward boy and ayah ask money.

                Most importantly, though mother discharged in 2 days, baby was re-admitted by Dr Natesan, and kept for jaundice for 1 week. We found this happening with almost all mothers there, in all rooms. Mother discharged early, but all babies kept for some reason or other for many days. It was explained as if the hospitalization was very essential for the baby.

                Then we found that babies delivered by other gynaecologists there were also of normal delivery, but no unnecessary stay of baby for long. .Ward boys there commented some link up of Dr Soorya, Dr Mathangi, her husband Dr Natesan, due to which baby was kept so long, so many blood tests everyday, so many pokes by inefficient nurses etc.

                hospitals are becoming business. Here they say yoga etc for mothers, but baby is subjected to heavy treatment and cost of care
                Aug 13, 2020
                Complaint marked as Resolved 
                customer support has been notified about the posted complaint.

                Dr Gopinath — High Fee...!

                This Doctor is a Padmashri WInner...talks well....but heavy on 'r' pockets....can u bleive guys his fee has gone up to Rs700 from Rs 500...thts still ok for an award winner...but his assistants at the counter take fees without any hesitation even i[censored] go on the consecutive day...Greedy Man!
                Not sure of labor ward at Soorya. Our experience with Soorya Hospital ws great. Dr Sivagami Gopinath and her husband Dr Gopinath are too good, we had IVF twins afteer so many years marriage. They told honestly about success rate, no false promises

                The NICU under Dr Deepa Hariharan the best in the nation, as many doctors will tell you. The babies were so tiny, less than even 1kg, saved with utmost dedication. In fact, the NICU was a surprise to us, as the rest of the hospital was only mediocre. We asked many doctors in the city, , and they said Sooriya NICU is best. We too found that so, Dr Deepa hariharan was very honest, well updated, constantly took our opinions etc. The nurses were TOO GOOD, very clean, and discipline was like army. For everything, the doctors showed us evidence in books or internet that this is the best treatment available in the world. Both our kids are fine now, THANKS TO DR GOPINATH, THANKS TO DR DEEPA HARIHARAN.

                Also, we found all patients very satisfied and convinced that Dr Deepa Hariharan is working for passion and service, and is very competent. Discharges were early, cost was low, only necessary treatment and tests.

                Maybe there is a different doctor for Dr Soorya's patients, as they are hospital owners, but I am very happy with Dr Gopinath and NICU under Dr Deepa.
                My first baby was treated by Dr Duraiarasan at Soorya Hospital, delivered by Dr Soorya, and was sent home in 3 days though jaundice level was 17. Second baby I was forced to see Dr Natesan, due to delivery by Dr Soorya (only he sees her cases now as she is owner, and he is husband of her assistant Dr Mathangi), though we asked for Dr Duraiarasan. Though jaundice was only 12, baby was kept for 5 days in blue light. They also said low sugar, which was 45, and baby got IV fluids and no feeding for 4 days. Later I heard from my family paediatrician that jaundice level 12 needs no treatment, and sugar 45 can be treated with feeds. Dr Natesan spent so much time that we were convinced while we stayed there, but later learnt that this was a tactic to get money, and this happened to many babies.


                At Sooriya Hospital, separate NICU for outborn babies run by Dr Deepa Hariharan, and separate inborn NICU for babies delivered by Dr Soorya, run by Dr Natesan. The services are different. My friend's kid was treated by Dr Deepa, she thinks of her as God. But we did not see that unit, as services there are for outborn babies sent from other hospitals
                Dr Sooriyakala is a great doctor, kind at heart, loving, and tries her best for normal delivery, helped by her team. She is not greedy or impatient. The NICU is also very good, under Dr Deepa Hariharan, excellent infrastructure and outcomes, well supported by Dr Sooriya and the hospital. Thanks to Sooriya Hospital for great obstetric and great NICU service
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                  G
                  GODLy
                  from Jaipur, Rajasthan
                  Jan 15, 2012
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                  dr deepa hariharan, best doctor for newborns

                  Dr DEEPA HARIHARAN, BEST DOCTOR FOR NEWBORNS/ NICU

                  Dr Deepa Hariharan,one of the best doctors for newborns. This is a tribute to her for bringing happiness to us.

                  Until I went to her at Soorya, I was dispapointed wioth newborn services in some of the corporate and teaching hospitals in Chennai, My wife had premature baby, shifted to Dr Deepa Hariharan care at Soorya - weight was only 550g, baby was very premature...
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                  K
                  K.S.Nandini
                  from Delhi, Delhi
                  Sep 5, 2011
                  Apr 3, 2023
                  This thread was updated on Apr 3, 2023
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                  Address: Chennai, Tamil Nadu

                  Sooriya Hospital, Vadapalani is one of the worst service i have ever seen before. Dr.Deepa Hariharan(from Child Trust Hospital) is now coming to Sooriya hospital in shifting basis. She doesn't know anything about the child just now she is studying with new born babies. That hospital kept a new born child for 2 months without knowing that baby's condition . For getting money from the Baby's parents they kept the baby without informing the actual condition of that baby. Now our child is no more in this world because of Sooriya hospital and Dr.Deepa Hariharan.

                  Dear All,

                  Please dont prefer that useless hospital for your new born baby all the doctors in that hospital is just studying they are not trained at all they are working for money only not to serve the patients.If you choose that hospital or that doctor you may lost your child also. Hereafter i wont suggest anyone for sooriya hospital as weel that doctor

                  Nandini
                  One of the victim
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  my kid was admitted in that NICU from august to oct for 24 weeks gestation birth, perfectly fine now. The baby was given up as abortion in Nellore. Costwise also the hospital was very cheap. as we are middle class, partly they arranged funds through a trust. For ventilation, when we phoned other hospitals, they said totally 10000rs / day, here all-inclusive rs[protected] per day.because of their help, i volunteer to do some help now and then for preterm babies there and in other places.

                  Also, patients came from many cities, all very satisfied, some given up in other hospitals, some misdiagnosed in other big hospitals, came for dr deepa hariharan's excellent care. The hospital is very popular not only in chennai but i saw patieets from many cities. The hospital though old, has best newborn facility.

                  I don't recall anybody by the name baby of nandini being admitted then. I think these are comments from jealous rivals, not from patients. If so, date of admission, IP no, phone no etc must be stated for valid comments.
                  My baby was misdiagnosed as brainfever and given unnecessary combination of heavy antibiotics at a children's hospital, and they told us that 3 weeks IV medicines are needed/. when we went to sooriya hospital, as recommended by our family doctor, we were initially surprised why we were sent so far. Then we found that NICU services were superb there.
                  1. Dr Deepa Hariharan made rounds even at 2 am, 9pm. etc when a baby was very sick. She was always on the phone! Her energy and dedication were amazing to me.
                  2, They explained very honestly about future outlook etc with many patients
                  3. Dr Deepa Hariharan discussed treatment with us at every stage, and we were involved very much, and impressed also by the patience, skills of the NICU duty doctors - all very intelligent, dedicated.
                  4. Best NICU for latest equipment
                  5. Dr Deepa diagnosed the condition as DPTvaccine reaction, and discharged us in 2 days. Baby is perfect now.

                  Dr Thayumanavan and other doctors told us it is one of best equipped, we too found it to be so, also cheap. Aslo, doctors and nurses hepled many middle class patients by getting free samples etc. One nurse gave her expressed breastmilk to a baby whose mother was sick.

                  I too think Nandini is a liar or a fictitious character (rcompetitor) as the hospital was doing great service for newborns. I have not seen anybody go dissatisfied from there. Though I was initially shocked at being referred to some hospital I have not heard of in Vadapalni, remote from where I live in Alwarpet, the services were modern, professional.

                  I also heard from other doctors that the hospital and doctor has jealous rivals as they grew fast, Our baby which was told as needing 3 weeks treatment elsewhere was discharged in 2 days. Hence we are grateful.

                  Suma. Ph: [protected]
                  DR DEEPA HARIHARAN; AN EXCELLENT NEONATOLOGIST .

                  I too feel Nandini is either mentally emotionally disturbed while writing this or an extremely jealous and incompetent rival of Soorya Hospital or Dr Deepa . More likely, , the latter as everyone knows Dr deepa is no longer at Child Trust and is running an equally big newborn unit at Soorya, fulltime. This was one of the things that was first told to me when our baby was shifted to Soorya.

                  Dr Deepa Hariharan treated our baby with a condition called PPHN. Before shifting from Mayiladudurai, as referred by dr thiayagarajan, the oxygen level was only 45%. The ambulance of Soorya did an extremely good job of picking up half-way baby at Pondy, almost dead, reviving it, starting life support in their ambulance.

                  Then the baby was treated in the NICU. A book written by Dr Deepa on sick newborns was given to us. The publisher and foreward states how many medals, awards she got, how respected she is in medical field throughout India, and her extreme knowledge praised by all.

                  The baby was given very poor outlook by Dr Ranjith, their cardiologist initially, but he said Dr Deepa was the best person to treat it. We heard similar feedback from many paediatricians and obstetricians in the city. We took the ECHO CD to several big childrens hospitals, as we initially felt Soorya is a relatively new NICU. Everywhere they give us very poor hope, as they said pressure in lungs was 95 and quoted costs Rs 20000 per day. When we spoke to parents there waiting outside, we heard quite a few sick babies died in these frequently. We also heard trainees treat more in other places. We hardly heard such comments about Soorya and continued there.

                  The baby improved at a cost of Rs 6000 per day only and cost was very less after ventilator stopped. Dr Deepa visited several times a day, and we heard duty drs and nurses frequently call her on phone too. The baby is alive and well now. Thanks to Dr Deepa Hariharan. Thanks to Soorya Hospital.
                  excellent NICU

                  even corporate hospitals do not have the most modern equipment; only Sooriya NICU has blenders, modern oxygen therapy, best ventilators, accurate nitric oxide delivery etc which reduce complications in sick babies; i know this as i dealt with companies dealing newborn products as biomedical engineer; Sooriya Hospital invest more in NICU compared to bigger hospitals due to dr deepa hariharan

                  this means dr deepa hariharan keeps updating modern treatment principles, and hence much better survival, and less long-term complications in survivors.
                  As a paediatrician, I agree with GiriShy. Even though Sooriya is not a posh or corporate or huge hospital, it has best NICU; HIGHEST SURVIVAL due to

                  1. very smart HOD Dr Deepa, Gold medallist, well trained, neonatal encyclopedia, always a topper, constantly updates herself, Corporates, institutions etc apply less competent persons, not stars!

                  2. best equipment not seen even in multi-crore projects, due to dr deepa's insisting

                  3. excellent supervision of nurses, and all doctors post-DCH or post-MD, so no trainees handling your baby like institutions
                  My email [protected]@outlook.com
                  We are a team of biomedical engineer, and intensivist who did some work with companies like Vygon, Neotechno, etc . We can guide on NICU choice, choosing place of delivery etc, But this is based on our boss child treatment we saw personally at Sooriya Hospital
                  Hi,

                  im saravanan i underwent parotid surgery at sooriya hospital my ip # 15/3828.

                  They provided excellent customer service, doctors are well qualified to perform surgery.Everything is good but poor in billing.

                  They are expert in fake billings.In my case i have insurance dr vigneshwaran an ent doctor in kmc doing hidden consultant in

                  sooriya hospital and he promised me to do the surgery for rs 85, 000.00 but the bill come in my desk for one lakh and twenty one

                  thousnad.My insurance paid rs 81, 000.00 and surgeon fees is alone rs 42000.00

                  here the break ups

                  main suregon: rs 20, 000.00

                  asst suregon: rs 12, 000.00

                  anestheisa: rs 10, 000.00

                  along with that they are claiming to the insurance for one more assistant suregon for rs 12, 000.00 when three doctors were in

                  operation thetare why they are raising invoice for 4 th doctor.If any ent doctor read this they will wonder.

                  Room rent: i stayed in hospital for four days they delayed in sending claim to the insurance and adding one more day rent.

                  Example my discharge date is 09/09/2015 @ 12.30 pm and grace period is 2 hours from 12.30.Instead sending the claim @ 10.00 am

                  they delayed and sent the claim to the insurance @ 1.00 pm and insurance settled the bill @ 4.00 pm.

                  Without doing nothing they got rs 3500.00 from the insurance.

                  Beawre of fake billings.

                  If sooriya management has guts they file a case against me.

                  Regards,

                  g saravanan.
                  Sooriya hospital, vadapalani will not respect patients. Dr. Moorthy a very high head weight person. He tells dat he doesn't care about patients speaks like a rowdy. Once i went there .for i am getting gidiness often and severe ear pain. I went there early morning itself. Till afternoon i did all tests there. So i was unable to go to my office. I asked them medical certificate. They just football ed to get it from other doctor. Finally u know what they told. To get it from vijaya hospital. Dr. Vinaignan says he is not eligible to give. Waste hospital. Waste of time. Useless
                  I am a genuine patient and underwent treatment there. Why do they ask bribe for giving medical certifate. Dr. Moorthy says he is the sole authority there. He said he don't care about de patient. He is saying to go to other hospital.
                  Worst hospital i ever seen, They utilize the situation

                  After announcement of new RS 500 and RS 1000 most of the shops and merchants are not buying that money. But in central government says to accept 500 and 1000 in hospitals petrol stations.
                  But the situation goes as in petrol station they are not giving the change instead of that people need to put petrol for 500 RS .

                  Here see what happens in Sooriya hospital. My one year baby had seviour fever so i went there for checkup. After consulting the billing people charges 500 Rs instead of 250 Rs. I just raised and ask the reason but there is no proper response and they said we will not give change for 500 or 1000.

                  In this situation i returned home and got 250 from my neighbor and then paid the bill. (What a critical thing happens only the thing they don't ask that for remaining change i can take any blood or urine test.) Heartless people.

                  I think there is no humanity in this world. Bad economy and bad culture. Think if government post some rule then there should be proper intimation or any complaint Government site should be released which help to people to complainant about the rule breakers.

                  Government decided to old 500 and 1000 block will reduce the black money but here rich people are garbing and earning more black money form the middle class and poor people.

                  ***** In what ever situation -- Rich get richer and Poor get poorer -- Golden words ******
                  a very good and excellent care hospital for all class of people and they have a well behaved staff and the doctors who are here are all seniors .. My mother had high diabetes and she had heavy infections and wound in her leg ... We went to many hospitals but the problem had not been solved and the it was even getting worsebut once we came to sooriya hospital they had all speciality senior Doctors... For Diabetes Dr Venkatraman was treating and for her infection and deep wound in the leg Dr THULASIKUMAR was treating

                  Without and big procedure my mother had got her diabetic levels controlled and her within 3 days my mom was completely happy and her wound in the leg started healing, She was even discharged on the third day and was asked to come for regular dressing ... WITHIN FEW WEEKS HER WOUND GOT COMPLETELY HEALED and there had been no traces of the wound in her leg. ...

                  Really i feel it is blessing that we got to know about sooriya hospital and we are very happy with their billing also ..
                  Hello all,
                  In grief and depression of losing a child, a mother can throw words but sorry, not to the extent of criticising a doctors ‘s knowledge, career, and dedication.. that’s very bad example of Ms . Nandhini .. Dr Deepa ma’am is my paediatrician for 11 years now, ever since my child was born, till date, cold cough, fever anything the best doc to listen to us patiently, giving the correct medications .. Many new born children live healthily today because of ma’am ‘ s dedication .. round the clock she works .. see money, medical business, don’t jus throw words, A doctor works to save the person, no doc will want the patient to die ..when my baby was handed to me by family gynaecologist she said this to me, “ though I have done many c sections and normal, every time I take the baby out, my hands tremble till date, that’s because it’s a life I’m holding, and it’s my responsibility to hand over the baby to the mothers hands safely ..
                  I look up to every doctor in my life, and even more my doctor Dr Deepa ma’am ..
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