Dr Lal Path Lab — Denying to provide the report and very rude and non cooperative staff

Address:Bareilly Uttar pradesh
Website:www.lalpathlab.com

Hi
I have given sample on 12 Dec 2021 at 7:AM for beta HCG and as per website report for the same ll be updated same day and also the person who came for sample collection he assure report ll be updated till 3' o clock in evening.
But the whole day has been passed neither i get the report nor the any satisfactory answer while the website is still showing the estimated report time 2:22 PM.
When i had chat with agent they closed the chat without resolving the issue.
i got a calll back after writing 3-4 email to customer care and now they told me that processing authority was not in the lab so ll not able to give the report today.
This is totally mentally harashment of customer, i had the appointment with my doctor which i had to cancle npw who ll bear the ammount.
Very very mentally harashment of customer from Lal path side for which they have to pay the compensation.
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    Bareilly Uttar pradesh
    India
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