Dr Lal Path Lab
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Dr Lal Path Lab Complaints & Reviews

M
Meghal Lohiya
Jul 25, 2022
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Untrained staff

Yesterday we went to one of your lab at jail road delhi that girl who was at reception was so immature and untrained that she was unable to take blood sample and now blood is clotted and paining like hell. we want our money back and do not hire untrained staff...
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Kamal Gangwar
from Dehra Dun, Uttarakhand
Dec 12, 2021
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Denying to provide the report and very rude and non cooperative staff

Address:Bareilly Uttar pradesh
Website:www.lalpathlab.com

Hi
I have given sample on 12 Dec 2021 at 7:AM for beta HCG and as per website report for the same ll be updated same day and also the person who came for sample collection he assure report ll be updated till 3' o clock in evening.
But the whole day has been passed neither i get the report nor the any satisfactory answer while the website is still showing the estimated report time 2:22 PM.
When i had chat with agent they...
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Kamal Gangwar
from Dehra Dun, Uttarakhand
Dec 12, 2021
Dec 12, 2021
This thread was updated on Dec 12, 2021
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Delay report and non cooperative staff

Hi

My name is Kamal Gangwar and i had given sample at 07:00 Am on 12 dec 2021.
I asked the report time from the person who came for sample collection and he assured that around 3' o clock you ll get your report and also on website the ETR time was showing 2:22 PM.

But still i am not getting my report though i had num of follow up with chat agent and also i wrote an email to customer service but still...
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Address:Gurgaon

I constrained to write this email to you since last 15 days. I am facing a horrifying experience at the hands of your customer service team. of Dr lal Path Lab. My issues are not coming to end and neither your team is capable for satisfactory handling it

My issues are as follows :

1. I have been given wrong LH hormone reports where ref table mentioned at the report says less then 2.4 is normal range. This means...
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Address:Dr Lal Path Lab,Punjabi bagh 8,West Avenue,New Delhi-110026

Hi..I am shilpi, my mother gave throat and nasal sample from home for Covid RT PCR test on 10/11/2020.On 11/11/2020 this test report is shown INCONCLUSIVE result, it means recommend repeat sample.Firstly what kind of result is this and if the patient is suffering from other severe disease so how can I take my mom(patient) With this inappropriate result report to the Dr and tell him to start the treatment because without proper report result...
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Address:Dwarka more
Website:Dr lal path lab

Hi we booked covid test for 7200/- for three o[censored]s. We got report on 9 nov 2020. In which there two reports were not clear. Drpathlab said they will come for test on 10 nov. But despite calling them from last two days they are not coming for our covid test. Everytime they say we are running shortage of agents. Howcome it is possible. It means they are completely ignoring after taking full money. Being a mother of two year old daughter im...
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Address:Dr Lal PathLabs Ltd. 12th Floor, Tower B, SAS Tower, Medicity, Sector-38, Gurgaon-122001, Haryana.
Website:www.lalpathlabs.com

I am writing this to inform you about the cheat & mismanagement happened with me 2 months back when I booked home collection through Lal Path Lab.

On June 4th 2020 blood home collection was done ( Lab ID :[protected] & it was promised to deliver reports on June 17th 2020 but I never received the reports. I called multiple times at customer care & each time I got false promise of getting call back related to same but it never...
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S
Shaffy kalra
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Not providing my report

Address:Dr lal path lab 12th Floor, Tower B, SAS Tower, Medicity, Sector-38, Gurgaon-122001, Haryana. Fax : +91 124 4234468
Website:www.lalpathlabs.com

Dr lal path lab is not providing my report.. they have taken their charges on[protected] and estimated date of report was[protected] but till now they have not given my reports and whenever i ask their employees say there is technical error and we are not aware when we u get ur report and if i ask them further they say jo krna h kr lo report tuhadi fassi h sannu ki mtlb... i have been continously following up with them but they dnt bother...
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Shilpar25523134
from Indore, Madhya Pradesh
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unnecessary delay in reporting

Having the misconception that Dr lal path lab is best lab chain ...I did the mistake of giving my blood sample here...they say that they provide the report same day ...in my case they dint provide the report even till the next day evening ...and after calling there customer care number ...it was constantly saying it report is not ready and will be ready by 4 pm on 8 th SEP 2019...even after calling at 5 pm it was repeating the same line...on...
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S
singh@aditya
from Luckeesarai, Bihar
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not taking home sample collection service is worst

Address:Near Jagarnath mandir anugrah Dhansar Dhanbad, Dhanbad, Jharkhand, 828106

Representatives are very arrogant . Two Three representatives are there they say you go and that one say you go One say I will not come and one is I will also not come . One representator will recruit in some days then he will go .They saying this private job somebody daily leave this job . Path lab name this worker are doing down.One representatives say come the patient in path lab patient was parlysied .So that’s why is requirement for...
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sakshi23
from Delhi, Delhi
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incorrect test report generated

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

Hi,

I went to Dr lal path lab sec 50, Noida centre on Jun 11 fot thyroid profiling.

I am on medication since three years and taking 50 mg of Thyroxin. Though my TSH is under control because of medicine and i faced no any health issues but it is suggested by doctor to keep testing thyroid profiling (at least TSH test) on a duration of 3-4 months henec I went for check up.

IN the evening of Jun...
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Sonam Chopra 31
from Delhi, Delhi
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the doctor and technician misbehaved and unprofessional doctor

Address:New Delhi, Delhi, 110009

This is regarding dr lal path lab ashok vihar, the doc here dr divya goel is extremely unprofessional and impolite. The exec did not ask for dr prescription before making the bill, but when i went to meet the doc divya, she was extremely rude alongwith her assistant, she humiliated me and impolitely asked for prescription and started talking to each other "ye wahi mam hai" she wrongly mistook me and started harassing me giving me the bill...
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Shivani Bhuwania
from New Delhi, Delhi
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regarding home blood collections

Address:New Delhi, Delhi, 110034

The person who cam he was not able to take the blood out... Firstly he inserted the needle in one hand and no blood came. Then he changed the direction of the needle and removed it.. After that he inserted the needle in other hand. Thr blood didn’t came out after changing the direction it came out and now it turned to green and a big bruise is seen... And it’s paining... Very much disappointed by your service... Atleast appoint the professional...
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J
Jayakabra
from Mumbai, Maharashtra
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its more than 40 hours and still reports are not issued

Address:Thane, Maharashtra, 400607
Website:Www.lal path lab.com

I had booked a blood sample collection by lalpath lab on 21st july morning 9.30 am. The tests were cbc malaria and dengu and i was supposed to get reports same day by 7pm. Firstly the person came at 11.15 for sample collection then after calli g for 10 times i got malaria report by 9 pm on 21st and i was yold that there is some technicsl issue and i will get my 2 reports in morning. Then again i waited but dnt receive and reports. After i...
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A
abhijeetprasun
from Dehra Dun, Uttarakhand
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False test report for culture test for my 5 years daughter

Address:New Delhi, Delhi, 110077

Hi, my 5 year daughter is suffering from bcali from last one month . I give same
urine sample at same time to two different labs for culture test as per my doctor suggestion . one lab report is showing that the Bcali is still existing .But
Lal path lab report is showing that there is nothing and there is no any problem.
.I called to there customer care, they are saying that may be your doctor treatment is wrong or may...
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Y
yohan 1
from Jaipur, Rajasthan
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Low Facility

Address:Alwar, Rajasthan

One of Dr lal path lab center which located in Thada, opposite Trehan, Hill view garden, Bhiwadi alwar ( Rajasthan) 301019, has very low facility, in this center has no facility of washroom & no facility of wating area, hardly 2 person are stand in the center, i visit with my wife on 9 sep. for urine and other test but there are no facility for urine sample, and no facility for wating, i requested the authority that plz do changes in this...
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Amit Amit Shukla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promised 10% discount for senior citizen, then refused after blood and urine samples given

Address:Gurgaon, Haryana

Dear Sir,

I had to get some blood tests and urine tests done for my mother, Mrs XChandra Prabha Shukla aged over 80. At her age many health services offer a discount, so before deciding we called up Dr Lal Path Lab at customer care and they confirmed 10% discount for senior citizens

They gave the number of the nearest branch, which came and collected some samples on 28/3/2013 from our home (at a extra charge...
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