Dr Lal Path Lab — incorrect test report generated

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

Hi,

I went to Dr lal path lab sec 50, Noida centre on Jun 11 fot thyroid profiling.

I am on medication since three years and taking 50 mg of Thyroxin. Though my TSH is under control because of medicine and i faced no any health issues but it is suggested by doctor to keep testing thyroid profiling (at least TSH test) on a duration of 3-4 months henec I went for check up.

IN the evening of Jun 11th, my online report was out and TSH had increased to 20.0 which was not acceptable to me at all. Normal range is .05 -5.
As i was suffering from no issue hence was not believable that TSH has increased this much. Same day I reported to Dr Lal that my report is incorrect.
Next day their lab guy called me stating that report is correct. I told him that will go for cross verification hence by my multiple attempts they said that another test will be done. They called me next day that my sample got testes again and TSH is 20 only.

By this time i had already gone through another blood test at Kailash halthcare and TSH was showing as 11. When i told dr lal guy that TSH in 11 in other pathology's report then he insisted for the report to recheck sample.
I shared report with him.
It is been 9 days now but i heard back no solid answer for them. They call and tell me that my report is correct.

I asked them to write the same over email but they are trying to just ignore it. Not writing on the email but not doing anything either.
I want to cancel their licence.

Just making fool of customer.