Dr Lal PathLab — Misuse and ignorance of blood sample test

Address:

Dr Lal pathlabs dhanakwadi pune

This is extremely pathetic service of your branch dhankawadi Pune. I contacted Mr Mithul from pune lab branch on 25 evening and shared prescription that all test needs to be done on priority to which he agreed and called me same day at night saying if we can skip pp test as location distance is too much. I upfrontly informed him skipping any test is not possible i need all test to be done. Now next day he came to take sample again he said if we can skip pp test on which i argued he was talking like a cheapo that i have to travel from long distance to take this sample of you etc etc and i became rigid and said why you didnt tell me this problem before i could have not done test from you than he agreed took the sample. Unprofessional behavior that he has to spend money on bike fuel for 10 kms distance etc etc. Now on invoice bill time is 11.52 am but he was nt bothered to share the same on time.he was there to take money on time though. My name on blood sample test tube was tania razdan i got that written in front of me. Still name error was there on bill. Second thing i called him in evening about bill so i can get lab id and check report myself he said he will give in 2 mins but no i called again then he gave . He shared report around 7.30 pm and i asked on call and whats app chat 3 reports are not there ra factor, anti ccp and hla b27 he said it will come tommorrow. I waited till 27 nov when i called cust care and i got to know that this test is not registered with them. When i contacted mithul on chat and shared call recording of agent he didnt not replied on chat same time after reading msg too. This shows he is complete fraud lab playing with health and patients are in trauma because of there health issues and he is adding more trauma with such acts. I was on 1 week treatment i paid 7500 rs for same and test were super urgent he wasted my 3 days time skipping test and lying report will come tommorrow sample goes to delhi etc etc.

I need help to raise consumer complaint against this lab to impose heavy penalty on them as i suffered a lot mentally financially. Spoke to cust care they said you need to give sample again. I cannot take risk of calling somebody again at my place that too lab person who do covid test too they might spread covid in my family . No no no i cannot call them again this is fraud lab boycott lal path i got test of my mom twice in pazt they were smooth but this lab branch is extreme pathetic.

I will get this test done and see the reports and extend my classes by paying them fees again just because of stupidity of your branch. Let me know if you need invoice of my 1 week class for my extreme health issues treatment.

In this pandemic situation we are avoiding contact with all unless its urgent but due to negligence of this person who is going to bear risk of exposure to lab person repeatedly.

He was concerened about his bike fuel to come again for pp sample so much concerned about his money what about others time health issues suffering money of drs session and trauma of pain then this stupidity.