[Resolved] Dream11 Fantasy — Amount deducted but contest is not confirmed | |
My username is Ultimate16 in Dream11 fantasy app, I have created team and joining contest in 2nd T-20 (India vs. England) match on 13 March [protected]@ 12:41:00 pm, An amount of Rs. 105 is deducted but my teams have not entered in the leaderboard/contest. I have received Neither Email nor Confirmation about the contest joined. It is also not showing anywhere in the app. I want my money back. Dream11 has not any complaint number or email I’d for customer. Please do the needful. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Mar 13, 2021 Updated by [email protected] I have joined 1 more team after that in the same contest, it is showing on the leaderboard but previous 3 teams have not showed here about which I have complained and money was deducted  Verified Support Mar 17, 2021 Dream11 Fantasy Customer Care's response Hey, as of now, we don't have a calling feature but don't worry, we will surely get your query addressed via email. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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