[Resolved]  Dream11 Fantasy — amount deducted from bank but not credited to dream11

Address:1802, B Wing, Peninsula Business Park, Lower Parel, Mumbai, Maharashtra 400013, Mumbai City, Maharashtra

I jst deposited 175 rs to join a contest of 300rs in a cricket match between vancouver knights and winnipeg hawks on 11th aug 2019, the amount immediately got deducted from my bank account bt the app got stuck as soon i entered the otp for payment process and it showed as payment failed in dream 11 and no money was credited into dream 11 neither it got refunded back to my bank account. Kindly look into this matter.
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Sep 27, 2019
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2019
Dream11 Fantasy Customer Care's response
Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that we can take this ahead and update you at the earliest.
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My money is deducted from my account and contest not showing . Attaching screen shot as well.

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