[Resolved] Dream11 Fantasy — Amount got deducted twice for one contest with 4 teams and the contest is not showing up
R
rohit sumbrui
I tried joining a contest in Melbourne FC vs Adelaide FC in A league scheduled at 1.40 pm on 13/02/2021. I created 4 teams and tried joining 35 rs contest. The message popped out there is some issue on the app. So I thought that I haven’t joined the contest yet. So I repeated the process again. Now the balance got deducted twice I.e 35*4 teams = Rs.140 and again Ra.140 for the same contest. Now the contest is even not showing up. I tweeted the issue with tagging dream11 official tweet handler... but these people don’t respond at all
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Aug 13, 2021
Complaint marked as Resolved
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2021
Dream11 Fantasy Customer Care's response Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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