Dream11 Fantasy — cancelled my withdrawal

Address:Mumbai

My mobile no is [protected]. I made request of withdrawl of 3000 rs in 5 th october. It shows canceled. My account is pan verified. My sister also plays.. She had separate pan.. And its verified.. So both are so an verified individual account. I don't how u cancel the profit after dream taking its profit. Stating fair play. Both are pan verified means two individual.. Can you same pan for both. I don't know how you can celled the money. There is no contact number for dream 11. This is cheating
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Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
Dream11 Fantasy Customer Care's response
Hey, That's not the experience we want you to have. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
Oct 11, 2019
Updated by John Regi
I have written. The response is auto generated.can you provide a contact no? I know you won't. ..the real intention of dream12 if it wants so called fair play would be suspension. 1 day 1 week so on..but that is not intention. Already you take 20 percent. Thats is enough you rob in name of fair play. You robbed 3000 rs. My registered no is [protected]. You can call. I stopped playing after this robbery.how you take other money? If intention you can suspend...but intention is to rob money. Let's the readers here understand what u am saying. Ultimately if rob money without any intimation you lose credibility and news spread. I will spread awareness in social media. And would file a case in consumer forum exposing the intentions of robing money in name of fair play. Hope you do the right and refund 3000 rs robed . my registered mobile is [protected]. You can check that was my first withdrawal. I was playing for 6 month. So many deposit. You kept silent.but when my furst withdrawl request you suddenly apply some so called fair policy to rob my money. I have stopped playing. Thanks for cheating on and robbing 3000rs
Verified Support
Oct 11, 2019
Dream11 Fantasy Customer Care's response
Hey, We don't want our users to feel this way. Please share the query number which you had received after raising a request from our helpdesk. Be assured; our team will look into it and assist accordingly.
Oct 14, 2019
Updated by John Regi
My registered mobile is [protected]. Refund the amount of 3000 taken away. Until then this is unsolved. They say it as captured amount. Funny . no one has right to rob money. If intention is fair okay suspend the account..no one take others money Any way legal notice has been sent.

Oct 15, 2019
Updated by John Regi
No reponse. No customer care number. Easy methods one way traffic for cheating
Oct 15, 2019
Updated by John Regi
No response. No customer care number .only.method is one way help desk.good method for cheating
Oct 15, 2019
Updated by John Regi
No response. No customer care number. Only method is help desk with one way traffic.auto generated email.good method for cheatinh
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