[Resolved] Dream11 Fantasy — deducted balance twice in name of dream 11 fair play violation

Guess who !

Address:

829122

Hello there, i played a contest against my friend whome i referred dream 11 application, we joined the contest with different teams and i won that contest.
After some days tried to withdraw my winnings, but after 1-2 days rs 104 was deducted in the name of *dream 11 fair play violation* and the remaining amount was sent back to my dream 11 wallet.
What's unfair that i did is beyond my intelligence! It's a game, if the other person lost then i will win, what if the other person was my friend whome i referred the application? What's wrong in playing a contest with my reffered friend, and uf it's wrong then why the hell dream 11gives the option of "creating a contest to play with friends"?
This is 2nd time my balance is deducted for no reason which is completely unfair.
I need my refund asap

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Feb 11, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that our team can connect with you via email and assist further.