[Resolved] Dream11 Fantasy — Deduction of winning prize

Ganesh Farakate

Oct 10, 2021

Address:

Kolhapur

I have challenged my friend in contest of 2850 and i have won, but due to fair violation my 800 winning amount was deducted...
I want to know i was not knowing about what that opponent is creating team and all ...i have played fairly and sincerely then why my money deducted...it's really disappointing from your team ...we are trusting you but you are not giving proper customer care...

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Nov 18, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Oct 10, 2021

Updated by Ganesh Farakate I have challenged my friend in contest of 2850 and i have won, but due to fair violation my 800 winning amount was deducted...
I want to know i was not knowing about what that opponent is creating team and all ...i have played fairly and sincerely then why my money deducted...it's really disappointing from your team ...we are trusting you but you are not giving proper customer care...

Verified Support

Oct 16, 2021

Dream11 Fantasy Customer Care's response We want to help you with this. Please visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.