[Resolved] Dream11 Fantasy — Dream 11 - Deducted money but teams not joined

Jabezsingh

Address:

Mumbai. Dream 11 Fantasy cricket

I joined world road safety series match for today bw India Legends vs SA Legends, today 7 PM . Money deducted RS. 105 (35*3) but contest not joined .
There should be an automated system to reverse the money just like Bank has got. If money deducted from a Bank, the system automatically return the money.
Jabez Singh

+2 photos

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Mar 13, 2021

Complaint marked as Resolved

Dream 11 just refunded my deducted amount. Thanks

Dream11 Fantasy customer support has been notified about the posted complaint.

Mar 13, 2021

Updated by Jabezsingh I added wrong screenshots. I am adding correct screenshots to show money deducted..

Mar 13, 2021

Updated by Jabezsingh I wrote to Dream 11 and my complaint number is 2822780.. but there is no option to check the status of my complaint. I don't know if anyone seen my complaint or not. Why is the customer service thing so badly handled in Dream 11 ?