Dream11 Fantasy — even though I won a contest, my winnings is not updated with the amount and shows 0

Address:

500008

Hi, I had joined a contest for Ind-W vs Eng-W match on 7th March on Dream11 app and my rank was 58. There are maximum 150 winners. According to the contest I am supposed to get 50rs as winning amount whereas it shows 0 and my money is not being given. Worse part is when trying to raise issue to the company, they don’t have an proper way to raise it, no customer care. If clicked on need help, the chat bot is giving irrelevant replies