Dream11 Fantasy — False accusation of violating fair play policy
M
mansi1997
Apr 17, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
Today (17th April, 2022), I played a private contest with my mother as we both have recieved a 50% discount on private contest coupon. The contest was of 100 Rs and the winner was supposed to get 190. But after winning the contest they deducted 114 Rs for fair play violation. Why do you even provide those coupons if you guys anyways have to deduct that discount in other ways. Can't I play the game with my family members. It is written no where that I can't play a contest with my family. I mean what kind of behaviour this is. Really disappointed.
Was this information helpful?
No (0)
Yes (0)
Dream11 Fantasy customer support has been notified about the posted complaint.
Apr 17, 2022
Updated by mansi1997 If you guys have so much trust issue please don't let your users play with account verification atleast we don't get any false accusation and fined.
Apr 17, 2022
Updated by mansi1997 That too without any mistake.
Apr 17, 2022
Updated by mansi1997 Also these guys don't even provide you any details of the violation. They'll just email you that you have violated the policy without any detail and reason that what I have done and what they found out. I mean wow, hats off to your transparency. Its just like standing and shouting this person has harmed me without any reason and without any evidence of even the harm.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment