[Resolved]  Dream11 Fantasy — fund not refunded

I requested withdraw of rs 210 amount from dream11 account to my verified bank account on 2 april-19 in response e-mail received saying that amount will be submitted till 4-april-19, today i checked my account no amount was received and it shows that transaction failed and even amount was not received in dream11 account, can you please fix this problem asap, and i never received fairplay violation email so one thing is sure its not due to fairplay violation.
Kindly, return my money respectfully as i had been part and played from very long period of time in dream 11