[Resolved] Dream11 Fantasy — head to head contest but unable to change the team

myisi

from Delhi, Delhi

Address:

sector 66 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

It is a scam i have lost 50000 in dream 11 but everytime i am a continuously customer of dream 11 but in head to head contest of 5750 where the winning amount was 10000 i was unable to check the teams and even also not able to change the same after the deadline gets over it is a scam and now i want compensation that would be for my lossing 50000 it would have be 500000 lakh and i will see the dream 11 officials in court now..

moreover, when i saw the team they have selected the same player in their team which have taken wicket and taken catch other thatn that all the players were same.. it is purely a scam..

my mail id is [protected]@gmail.com
login number : [protected]
you can check the details by your end also, i have already esclated the same case to the CEO but not received any responsed...

now i am thinking to aligned a lawyer and going to high court for this if i will not received the compensation on this...

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Jan 10, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Nov 28, 2019

Updated by myisi i wanted my whole amount that i have lost till now that is 59000 for this i want compensation also under 720 c act for cheating with the customer and wants the instant resolution as soon as possible...Moreover, i have all the evidance by which i can prove the same in court also...

Verified Support

Dec 02, 2019

Dream11 Fantasy Customer Care's response Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that we can take this ahead and update you at the earliest.

Dec 02, 2019

Updated by myisi you guys do not have a desired answer that is why providing me a skam and fake link, , why dont you and your team contact me if i have already given you my contact information, you are taking this case casually, , i want my money to be refunded to my account as soon as possible at the earliest convienience.

Dec 02, 2019

Updated by myisi customer is nothing for you but for consumer support it is everything @consumer support please take action against @dream11 fake and skam owneres.

Verified Support

Dec 09, 2019

Dream11 Fantasy Customer Care's response Hey, as of now, we don't have a calling feature but don't worry, we will surely get your query addressed via email. Just share the query no. with us which you must have received after raising a request from our helpdesk as it will help us to expedite the process.