[Resolved] Dream11 Fantasy — I have 2 accounts of dream 11. I want to delete one. | |||||
I have two accounts of dream 11. I want to delete one of them.in both the accounts i have my winnings. But in first one the amount is less than 200 and in the 2nd one i have more than 200, but i cant withdraw my winnings because my pan details are verified with the first account and i am not able to access my winnings from the 2nd account. I tried a lot to unlink my pan details from the first account but there is no help desk or customer care number. You people have more than 4 crores of customer and lots of people are facing a lot of problem like me. There is no way to transfer money of 1st a/c to 2nd a/c.. There is no way to unlinking the pan details.. There is no way to delete the account. I want my problem to be resolve within 24hrs. Was this information helpful? | |||||
Oct 14, 2018 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support Sep 13, 2018 Dream11 Fantasy Customer Care's response Thanks for connecting with us, Amit. Creating multiple accounts is a violation of our FairPlay policy. Moreover, we've already raised your concern internally and shall take the conversation forward via email. Be assured; we will revert to you (via email) in the next 24 hrs.
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2 Comments | |||||
Comments
Today from my dream11 wallet 377 rupee deducted for fairplay violation vmbut i didnt violated any rules of dream why this was happen sir can u explain me..i want my money refund ...
9@mohitbohra's reply, Sep 17, 2018
mera complaint resolve nhi hua
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How can I get that money back in my account...
This is also the problem of internet how my bank credited the amount ??