I have won 2nd prize under ipl fantasy league and 1st prize under kkr supporters category. I was supposed to get vivo phone and autographed memorabilia of kkr team respectively as prizes but i have not received any prize. I got a mail asking for address more than a month back but still not received prizes despite more than 3 months completion of the competition.
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Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2019
Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that we can take this ahead and update you at the earliest.
Aug 22, 2019
Updated by Gopi kv Hi, I don't see any option to give IPL fantasy details in list given. Please s e the the attached document with screen shot of mail I received asking for address details but no progress despite multiple follow ups.
Dear sir,
I requested for withdrawal of 200 on 1st July 2019 but the amount is still not credited till now so I request you to credit my amount of 200 in my bank account.
My team name is Arshad 4477 and my transaction ID is UW2019070107295955521271.
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I requested for withdrawal of 200 on 1st July 2019 but the amount is still not credited till now so I request you to credit my amount of 200 in my bank account.
My team name is Arshad 4477 and my transaction ID is UW2019070107295955521271.