[Resolved] Dream11 Fantasy — incorrect information.

shahidnpatel

from Nashik, Maharashtra

Address:	Nashik, Maharashtra, 422009
Website:	Dream11

Please fix the bug attached below. I was playing 4 teams contest and it was showing as 5 teams.

I believe also affects mega contest in dream 11. As we are not sure what are the other teams participating in dream 11. There are lot of contest and this should be resolved.

This will cause me money. Please fix this problem or refund my money.

Thank you.

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Nov 17, 2017

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Dream11 Fantasy Customer Care's response Hey Shahid,

We deeply regret for the inconvenience caused to you in this instance.

We tried to contact you from our phone number [protected] on your mobile number 839xxxx961, however, the call was not answered. We have got the issue checked with our Technical team and came to know that this a display bug. Our technical team is working to resolve it as soon as possible.

Meanwhile, we would like to inform you that this is just a display error where the fourth team is displayed twice named as "ranjeet singh49PSC Team2. There is nothing to worry as there were only 4 teams who joined the contest including your team hence the points calculations and winners are declared amongst these 4 teams only.

We thank you for highlighting this issue and will make sure that this gets resolved on high priority.

Feel free to contact us in case of any query.

Always at your service,
Team Dream11
Dream11: The Official Fantasy Cricket Partner of Hero CPL T20 2017