[Resolved] Dream11 Fantasy — Money deducted in name of fair play violation.

V8cky

from Dhule, Maharashtra

Address:	1802, Tower B, Peninsula Business Park, Off Senapati Bapat Marg, Lower Parel, Mumbai 400013, Maharashtra, India
Website:	www.dream11.com

My Id -MANOJ87855NO
I am Manoj Jadhav I play dream11 fantasy games for several days. From my dream11 account 606 deducted in the name of Fairplay violation. There is no cheat. Then also they deduct my winning money. The player who lose 606 rupees to me in the match. They were an error in verifying the pan card. But now they had verified pan and the account successfully. Then also they never refunded me my money.
This is the dream 11 scams to deduct money from users' accounts in the name of Fairplay violation.
Dream11 is a big name but doesn't have customer care support for the listen to the problems o[censored]sers. They even don't have email id where the users can interact. It is a scam that no one gets to know and doesn't listen to a customer's problem. There is no problem while adding money there are several options for adding. But after you won they ask for verification. I have all proof of my 606 deducted that I never cheat. So I request you to please refund my money as soon as possible.
I have attached all screenshots regarding the fair play violation which is fair.

+5 photos

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Mar 10, 2021

Complaint marked as Resolved

My problem not resolved but one fake person was called me and said that he is customer care support of dream11 and ask me about the problem and after he asks me to download any desk mobile app on my mobile. after he asks me the code of any desk. and he asks me to open phone pay. so I get doubt on this . after I denied his request and he cut the phone. after that, I complain to the cyber police but he never responded to me.so if I wasn't aware of this kind of frauds that I could be a victim of this.

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

Mar 10, 2021

Updated by V8cky Plzz cancel my R Shield insurance
INSURANCE CANCELLATION
R SHIELD INSURANCE CANCELLATION
I am Vikram Shejul I have RBL super credit card, without my knowledge your bank put the shield insurance Rs.720/- on my name, and that amount is converted to pay like EMI. I would not submit any form or document to apply for this insurance and also your bank staff could not consult me about this insurance policy. I am not paying the insurance amount please cancel this insurance and refund my amount to my card.
even I mailed them many times regarding canceling the policy but they never reply me or cancel the policy. for further details call me
Name - Vikram Shejul
contact no: [protected]