[Resolved] Dream11 Fantasy — points is not updating correctly

rajeshkumar07

from Delhi, Delhi

Address:

New Delhi, Delhi, 110065

Why my team’s points/ranks not updated correctly? — i am playing bd-w vs mal-w have selected shamima sultana † as wicket keeper but her point is showing as 0 in my team. But others team who has taken her in their team as batsman point for shamima sultana † is increasing. This seems to be a huge technical error or some manipulation from dream 11team. Resolve it asap as i have taken screenshot & will take this issue to all social media as well as legal action against dream11.

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Jun 9, 2018

Complaint marked as Resolved

Yes dream 11 team replied as below...Our experts have confirmed that points for Shamima-Sultana in BD-W vs ML-W match have been updated correctly. Please note our service provider had updated the player name has Sharmin Sultana instead of Shamima-Sultana. However, this has been corrected and points have been updated accordingly. You can refer our Fantasy Scorecard for this match to check the split of points.

Dream11 Fantasy customer support has been notified about the posted complaint.

Jun 09, 2018

Updated by rajeshkumar07 I have added my dashboard where player point is showing zero for Shamima Sultana † where as another team same player with wrong name is showing.
Also attaching correct name proof of player from Cricinfo.com

Verified Support

Jun 10, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2JrJbdj and we will get back to you.