[Resolved] Dream11 Fantasy — unredeemed cash bonus

[Resolved] Dream11 Fantasy — unredeemed cash bonus

J Joharpl from Mumbai, Maharashtra

Hi sir, my name is ashish. I have been playing this game for the first time and when i started it it says that my cash bonus has been blocked. I don't know why is my account blocked. I am not able to play a single game because this bloacked bonua. Pls unblock my bonus. Pls help me as early as possible. It would be a great help i[censored] help me My i'd is johar365ckd +1 photos Was this information helpful? No (0) Yes (0)
Jun 14, 2018 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support May 12, 2018 Dream11 Fantasy Customer Care's response Hey, there can be 2 reasons why your cash bonus might be blocked: 1) You have not verified your own account yet 2) Your referred friends might not have verified their accounts Kindly make sure you and your referred friends have verified your respective accounts. If you still face the issue, kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48 hrs.
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Comments

Amit Pamnani

from Mundi, Madhya Pradesh

Hi,
I have joined the contest of rs 33 on 7th May 18 and money got deducted from my wallet but still it showing not joined contest today. I don't know why it's showing this and what about my deducted amount.
Please refer screenshot of the invoice.

Please do needful.

Dream11 Fantasy Customer Care's response, May 12, 2018

Verified Support

Kindly write to us from https://bit.ly/2GWMA5B and you shall get a response within 24-48 hrs.

4raj p

from Udaipur, Rajasthan

Dear sir,

Fairplay veviolation se deduction amount kaise return hogi sir.

Dream11 Fantasy Customer Care's response, May 12, 2018

Verified Support

Hey, the amount once captured due to FairPlay Violation cannot be credited. Since you have now understood FairPlay in detail we suggest you play fairly to have a great experience with Dream11.