[Resolved]  Dream11 Fantasy — Winning Amount Deducted - Giving Lame Reasons

I played a contest and invited a user DGANRS253. The contest amount per entry was 6000 INR and winning amount was 11, 400 INR.

On 11th Nov - I got the winning amount and i did withdraw 10000 INR from the winning amount. I did get an email as well that it is being processed whereas yesterday i see an email asking me to verify my PAN and Bank details which are already done since April 2016 - the time i started playing.

Soon after i open the Dream 11 to play a contest and i see in the transactions that an amount of 5700 has been taken back and it is mentioned fairplay violation, which i never did.

I did send a query to which i get a reply saying i have multiple users linked with this account and i tried withdrawing cash bonus and all, where as there was no cash bonus in my account that i wanted to withdraw using such means.

I have been playing Dream11 since 5 years and haven't violated anything, i have been a fair player.

Moreover as per Dream11 an individual can only make 1 account from one PAN and Bank and even one email ID and phone number.

I would want back this winning amount back which was taken back by them of 5700 mentioning violating fairplay and if not - i would like to take a legal action and i would want to see proof of how they can say someone is linked with me whereas i don't even know the user personally.

Please help me here !

Regards
Chirantar