[Resolved] Dream11 Fantasy — Withdrawal not done

JEET TEMBHRE

from Bhopal, Madhya Pradesh

Address:

Balaghat, Madhya Pradesh, 481001

Tue Nov 29 2016 11:05:45 GMT+0000 (UTC)

Team Name-Indian tigers2421
Transaction IDWW[protected]

Where is my money sir
Maine bahut se frnd ko frefer kia fir ye cash jita tha...or apne 1443 mere ac se cut kr diye or mera 200 ka withdrawal bhi cancel kar dia gya...sir mai time nikal ke is game ko khelta hu...or ase me ap meri winning ko cancel kar denge to ye galt hai...

Plz clear kijiye sir mai ab kya karu...jab mai withdrawal kr hi nhi sakta to...khelne se kya matlab

Plz resove my problm sir...
And refund my 1443 in my dream11 ac

+1 photos

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Jan 1, 2017

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Dream11 Fantasy Customer Care's response Hi Jitendra,

Thank you for your email.

Our risk team has noticed that you have created multiple accounts using one common referral link and earned the cash bonus unfairly. Moreover, you have also joined leagues among your own referred accounts and the team created were too inferior to win any leagues, which proves it was a deliberate attempt to transfer the referral bonus from one account to other in the form of winnings. Playing with multiple accounts is in violation of our FairPlay policy. Hence, your withdrawal request has been cancelled. We request you to continue playing with one account so that you do not face any issues with regards to withdrawals in the near future.

We hope that the above have resolved your query. If you wish you seek for further clarifications, we encourage you to write to us at [protected]@dream11.com. We are eagerly waiting for your response.

Always at your service.
Team Dream11
Make Every Game Exciting!