Driving License — Permanent licence online application

Address:	Pune, Maharashtra
Website:	sarathi.nic.in

While applying permanant licence it ask rto authority code. if eneter mh-12 rto pune it says wrong. please
Give correct code. i want apply for permanant licence. please help us. we call on helpline
No.[protected]. it continue busy
Learning licence no. ll/22180/17 dt18.2.2017
Name-kolate gangubai dnyanoba
Also email on [protected]@nicin on 22.3.17 but no reply.