DTDC Courier & Cargo Complaints & Reviews

Dear sir
I will like to put few points for ur kind consideration and necessary action.
I received a parcel from dtdc courier dehradoon on 16 july 2021.i got it in ranchi.when I opened the parcel I was shocked.2 beautiful painting of mine was broken into pieces which cost me around rs 8000.+courier charges 1070.before handing over to the courier service it was explained properly to handle it carefully so that the items reach to me in proper condition. But when I receive it I am nt able to count the pieces it was broken into that much pieces.it is a heavy loss for me.i therefore request u to kindly.give me the compensation as soon as possible .it is the total negligence of courier service
Thanku

... LT COL RUPA KUMARI
RANCHI NAMKUM
PIN 834010

... KUMARI

My courrior with reference no H24735214 is delivered to third person

Now 16days complete still my parcel was not delivered to me I have contacted the customer care team and visited the office of dtdc but no response

My package take Friday and not pickup

Plz refer Docket No P58249484 was booked on 13 July 2021 and recd the
party on 15 July 2021 with empty box.

Parcel dispatched to Oraimo service center to replace the faulty product (Bluetooth Headphone).

But the faulty product kept inside the box is not received to service center.

During the packing a video shoot clip is available with me.

Request to look into the matter.

I have sent a new smart band to my friend via dtdc but it was completely damaged and broken into pieces, when he received, the watch is mi band 3 of 1999₹, totally unsatisfied with service i need compensation for the damage, if you need proof of damage .. please contact me.

I was at home then how can It be (RECEIVER NOT AVAILABLE-(CIR). I work from home still they say the Receiver not available.

That's one issue. Second why the hell do you not receive the call center nor no response to the complaint made till 24 hrs.

If you cant get good people fire them don't waste other people's life by delaying couriers. The worst front-level employees.

This to me stands as a scam to get more money by showing not at home and returning courier. Even without reaching home. We have my gate app at the security gate no one can enter premises without entry and this is a legit proof I can show that the courier person never came.

Complaint Number : 549676

I was at home then how can It be (RECEIVER NOT AVAILABLE-(CIR). I work from home still they say the Receiver not available.

That's one issue. Second why the hell do you not receive the call center nor no response to the complaint made till 24 hrs.

If you cant get good people fire them don't waste other people's life by delaying couriers. The worst front-level employees.

This to me stands as a scam to get more money by showing not at home and returning courier. Even without reaching home. We have my gate app at the security gate no one can enter premises without entry and this is a legit proof I can show that the courier person never came.

Some important item sent from kolhapur to port blair on 14 Jun 2021 with consignment number P57475932 but item not yet received .You are requested to follow up my case on priorty.

Dtdc num is[protected], this item shipped on 17 June . I didn’t received yet . Kindly solve my query.

Dear sir
My id K29091027
Name Haresh Zaveri
Call [protected]
[protected]
Subject = parcel received Goregaon East branch Empty box condition attached pics

Contents in box = Tab with keyboard and charger

Sir
I want to complain against DTDC service which very poor and without responsible to take care of their customer
I received empty parcel Box in Goregaon East branch talk with superior person
Satish Bhai banekar
[protected]
He said they received Empty box
They email to Kolkata branch for further investigation
Kolkata branch, subbranch garia branch

I also inform sender's
He will make police complain against DTDC
Here if I didn't get any solution then going to police investigation ..
Kindly look into matter..and reply with discuss higher authorities
I will make same letter to police and DTDC higher authorities
I get this email from DTDC for further investigation ..hope you will find justice
Regards
Haresh Zaveri

I have ordered a courier from some app and the courier is showing not delivered . They never tried to contact me on any of the delivery days and now I am not receiving my package .

Door delivery is not done. This is happening second time.

Hi, This is K Bhanu Prakash, My mother has sent me an important documents in dtdc courier on 10th july from chirala, ongole to hyderabad. They said i'll recieve it by Tuesday i.e. 13th july. i was tracking it since monday it is showing ADDRESS INCOMPLETE or WRONG CIR from 2 days. I didn't even get a call from DTDC couriers regarding package.

Tracking ID : V62147580

I have paid for Air service to get the parcel as earliest. but seems like they are sending it by road. this is kind of make the customer fool.

even after 6 days i am not able to receive the parcel at destination.

DTDC is not a reliable service

Hi,

I have not received any call or message from the courier delivery agent.
Now, I'm tracking the shipment (Tracking No. - V[protected] and getting status on portal that "Tue, 13th Jul'21|19:51 Hrs - Not Delivered(RECEIVER NOT AVAILABLE-(CIR)) "

Whenever, courier delivery agent comes over to the society for delivery goods, the Supertech security person calls us to check and do intimation about the delivery.br...

I had my watch shipped from Hyderabad to Delhi. and obviously, it came out damaged. There are a few things that I have to say. They never pick up their customer care number. I had to email them by making an account on their website. Well, I finally got a call. They first blamed me that my side packed the watch so it is my fault(which isn't the case). I was put on a conference with the local DTDC office in Hyderabad and the friend who shipped my watch. It was then proved that DTDC has packed my watch and had sent it. the irony is I sent that friend to the DTDC office Hyderabad and made the DTDC Hyderabad send the email that the watch got damaged during its travel. All this was proved. Now, I was told by the agent that I will surely get a refund. I wasn't contacted again. I was never able to reach them even though I repeatedly called them and sent them messages through their website. Very disappointing. It is the latest iPhone watch se. If anyone can do anything about it please do.

I didn't receive my courier but on website it showing as successful delivered. Your courier boy took it for at 11.20 on July 31 2021 but still I didn't receive it. But your website it showing me it's delivered but I didn't receive it . That's the proof of delivery. I need my courier.

Hi, i haven't received my parcel having AWB/ID ( T[protected] . I have not received any call from dtdc and the dtdc tracking website shows the status as delivered . The customer care is pathetic no one picks call .

I have no idea how without the consent of receiver they can show it delivered . This is against law and the person should be punished for providing wrong information and fraud .

God knows they can deliver the package to anyone and mark delivered . There must some OTP to receiver which confirms that it is delivered to the owner of the parcel.

The delivery man who came twice to delivery my products behaved very rudely with me. He called to my phone once when I couldn't answer the call for which he called me again with in a minute, then I picked up his call. He came to my to my house and started shouted at me in public saying that why can't you answer call quickly?
And the other time he came to my house after 8pm and started horning his bike by calling to some other number which was not mentioned in the order details and started shouting at me again about the call.
Please consider this issue.
1st order details : D87196344
2nd order details : A48082823
I don't have the delivery man details. please consider the above order id's and accept my complaint.