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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 16, 2024
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DTDC Courier & Cargo reviews & complaints page 103

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AWB: M87545614
Reason: Not Delivered(OFFICE CLOSED OR DOOR LOCK-(CIR)
They have mentioned this reason 2 times but actually no one has come to deliver the parcel.
Customer care not giving response.
third-class service....
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CONSIGNMENT REDIRECTED. What does it mean? We require that parcel as soon as possible as it is urgent. The Consignment needs to reach us by tomorrow as it is really urgent and important. Our consignment number is: D87404473 Kindly do the needful and please solve this matter asap.

29-Jun-2021 (last three days consignment available in my city but it is not delivered to me)....
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Address:Jamaluddin chak

Consignment i.e Book sent from Kanpur vide consignment No.D86710453 for delivery at Jamaluddin chak, Khagaul, Patna PIN 801105 on 23 June 2021, till date not delivered nor any intimation received. Whereabout not find out....
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A
Aswin Muralidharan
Jul 7, 2021
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Not willing to deliver in given address

Address:Chandanathope, kollam

I have sent a courier to my friend's adress and the staff who is suppose to deliver that courier was unwilling to deliver that courier to my friend's adress which was given to DTDC courier service to deliver and he asked my friend to collect it from there office which is 5 km away from her home in this pandemic time and he said if my friend didn't collect it today to he will return that to senders address (my address)
Am filing this...
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Jha Shekhar
Jul 7, 2021
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Consignment not received

Address:G. T. B. Nagar, Sion Koliwada,

My courier reference no D66800688
Sir, I have not received any call or text message from delivery person and on tracking website it is showing delivered.
Kindly look into the matter and get back ASAP...
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Book sent from Kanpur UP on 23 June 2021, after elapse of more than 15 days consignment not yet delivered nor any call received for delivery delay. In view of above, request take necessary action for early delivery....
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Kumar.58523
Jul 7, 2021
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Delay in Delivery and Misbehavior

I was Booked my good from delhi to Ratia(Fatehabad) on 03/07/2021. Yesterday i was call to dtdc branch Hisar to know the Delivery he was not give any Response. When i was try to pickup my Goods from Branch Hisar he was Not take my Call and also Not available on Branch office at 3:30-3:45pm again i was visit on 4:15-4:45pm but he was not available and also noy take my call....
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Address:Madurai

I sent the Anna University semester exam answer sheet through DTDC with correct address details. I checked the tracking information in the website, it is showing a wrong destination location. The correct address is 604307, but it is booked to 393110. It's absolutely DTDC's fault and DTDC is responsible for that. Please send the package to the correct address....
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Raja110sekar
Jul 6, 2021
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Medicine

Address:Krishnagiri

Con no v 62301549 Medicine box booked to inodre on 3 Rd July via DTDC plus.today 6th July so for not received by the consignee.i am planning to go to consumer court...
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Samrish Reeta
Jul 6, 2021
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Medicen courier incomplete and harrasing

Address:DTDC courier office NEELAM CHOWK FARIDABAD

My courier is coming from kotdwar (up) to Faridabad (hr).
And when the courier boy call me they said that your product will receive to you on Monday, and after that he didn't call me and no response from company .
And I am waiting here that you guys will provide my Courier which is medicen and that is very important for me.but from your side nobody is taking initiative.
And then today my brother gone to your office for...
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Ashwini Ashrwini
Jul 6, 2021
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Not delivered package on time

Package not delivered on time.. They have taken a week to deliver from yeshwanthpur to tumkur... No proper response from there franchisee.. Wrost experience......
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Sivikumar Sasidharan
Jul 6, 2021
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Not delivering consignment to the address

Address:Thazhethekkethil House, Vendar PO, Near Mullikkala Devi Temple, Kottathala, Kottarakkara

Consignment No dated 05.07.2021. Based on service area consignment is accepted for delivery but they are not delivering the product to the consignee's address. Consignee is under quarantine due to family member tested positive due to COVID 19. Product is presently at DTDC Puthoor, Kottarakkara, Kerala and they're insisting the consignee to visit DTDC office to collect the product. Since consignee is under quarantine going out is against local...
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jose9
Jul 6, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cargo not delivered, not trackable

Address:Mhow, 453441

My DTDC cargo with No D[protected]Cochin to Mhow) has not been received even after 7 days of despatch.
The status shows only transit and there are no route points/ transit zones mentioned.
The customer care just puts me on waiting and no one attends the call....
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I was available on the day of delivery but no one called me. Biut status changed to Not delivered RECEIVER NOT AVAILABLE-(CIR). This happened twice. Again it is out for delivery today. Please check same thing is not happening today also....
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Jomino
Jul 5, 2021
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Too delayed

My items too delayed N21768572...
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Jhanvi Garg
from Mumbai, Maharashtra
Jul 4, 2021
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Showing incomplete or wrong address on tracking

My consignment number is U10673281.
My parcel is not delivered. It's showing address incomplete or wrong.
If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
I hope my parcel will be delivered soon..
Address update-:
Pradeep rai
+[protected]
Globiva
5th Floor, Infotech Center, Sec-22,...
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Jhanvi Garg
from Mumbai, Maharashtra
Jul 4, 2021
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Showing incomplete or wrong address

My consignment number is U10673281.
My parcel is not delivered. It's showing address incomplete or wrong.
If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
I hope my parcel will be delivered soon..
Address update-:
Pradeep rai
+[protected]
Globiva
5th Floor, Infotech Center, Sec-22,...
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I am supposed to receive a package the tracking shows the package is out for delivery, when checked today it just updates DTDC — Not delivered RECEIVER NOT AVAILABLE-(CIR)) . I have been at home all day and no one called or anything.
I need this package to be delivered to me asap, let me what can be done for this...
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Kamlesh 2071
Jul 3, 2021
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Parcel not delivered

Address:Flat 702, Star Galaxy, Alwar

A parcel was booked for me on 30june 2021 and it has reached alwar at my destination on 1 july 2021. I have received a SMS from DTDC that parcel is out fir delivery but I have not received any parcel. On calling the DTDC personals they said that your parcel has not reached to them. Till today 3 july 2021 thy are giving the same statement. It is very urgent. Please help.

Parcel no. D66480966

Kamlesh...
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Pravin044
Jul 3, 2021
Jul 4, 2021
This thread was updated on Jul 4, 2021
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Delivery Cheating

Sir/Mam, usually our vendor book courier with DTDC from Sangli Mumbai, through Flight mode basis and we get parcel within 3days (1st day mumbai to chennai flight, 2nd day chennai to Tirunelveli & 3rd day we get parcel).

But now our vendor booked the parcel on 28th June 2021 with Flight basis (Doc.No. D[protected] and he paid for flight courier, but the parcel is transport by road, because of this today is 5th day but we are not...
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