DTDC Courier & Cargo Complaints & Reviews

DTDC while shipping takes so much charges for shipping and Delivery but their employees do not deliver the Parcel at home. They fool the people by taking delivery charges but during Delivery time they ask to go to office and pick up the parcel. Just saving the Petrol prices given by the company for their own purpose
If you are not able to do home delivery then why take charges for it.

This Complaint is for DTDC Faizabad Center (Near Maqbara) 224001. Please take action against them. They always do the same.
If you do not go to center then they mark it Undelivered and Return Back the parcel.

Sir,
I have a parcel with dtdc courier consignee no P58214181 name as Sgt Bablu Kumar. Parcel reached nearest distribution office on 09 jul 21 . No one try to delivered the parcel and when I tracked the parcel it's showing not delivered due to gate closed but nobody was contacted.when I m trying to call no one taking the call in vimannagar Pune office.sir plz do needful for me it's urgently required.thanku

Hello, my name is natalie and i got my parcel in broken condition which was sent from mysore to dharamkot ( himachal pradesh ) .. thus is the bill number D65809169...rakesh is the name of mysore office guy...its been two weeks that i am trying to talk with this guy but nothing is happening and i am very disappointed by this latebcak attitude...my suitcase is broken from so many places .i have sent rakesh all.the pictures and bill copy of suitcase and amount .. please do the needful asap...waiting for your revert
My email [protected]@gmail.com

I had booked a courier to trichur from madurai on 6th july 2021 (D[protected]. till date i did not get the delivery. Normally it will take two days. now it is 5 days, very bad service from your side. please take necessary action in this regard and deliver the item as early as possible.

Parcel not received

Docket No: D86884203
Booking Date: 07-July-2021
Transporter : DTDC Courier
Courier Type: Air mode
From: Nioda
To: Coimbatore

Last 2 days, no update from delhi samalkha apex.

It is most emergency consignment, also it is in air mode.
Air mode cargo also very poor response to their customer.

I have sent a courier on 2nd of July and today's date is 10th of July but still the courier is not delivered. Also not able to reach any one in the customer care and no one is responding to messages and emails.

Kindly use only Professional courier or ST courier and dont use DTDC at any cost.

The shipment with tracking number D[protected], packet picked from me on 26th June and not delivered to destination Bangalore till date 9thJuly2021. I have not received any feedback regarding the postion of my packed or shipment. As per the information the new tracking number was given to my packet as D[protected] by a company person named Ajay kumar with phone number [protected]. The website www.dtdc.in is not giving updated position of my shipment. It is almost not possible to get answer to my queries on your tracking number[protected]. Please inform about the status of my shipment asap on my email ajit.[protected]@gmail.com or my phone [protected]

I am Nitin Chawla, a resident of Dehradun, Uttarakhand.
The parcel was booked from Mumbai on 15th June for Dehradun ( recipient : My Wife - Neha Chawla).Extra money was paid for the premium tatkal service.

The parcel is not yet delivered to me.Inspite of number of calls and requests to Dehradun, Prem Nagar, DTDC office and speaking to head in-charge Mr. Rajesh Kumar Jha ( Mob no - [protected]), no cooperation and support was shown to me and today I was informed that the parcel is lost and they are unable to track it.

This is very unprofessional as we put our trust in you and let our valuables transferred through your service.

I would like you to investigate about my package and please inform me regarding the same.

I would like you to investigate about my package or find it. My shipment number is V91414407 and in the name of Neha Chawla.

Thanks and best regards,
Nitin Chawla,
Mob no - [protected]

Consignment sent from kampur on 23 June 2021 vide No.D86710453 till date not yet delivered. How many times take for delivery. I think pers reach destination i.e Patna by foot in 6-7 days. DTDC services is fast?

My Consignment number U10540329
And the delivery address/mobile number is given below, please contact given mobile number.
Ankit Kumar s/o surender singh
Village- fakharpur
Post + tehasil - khekra
District - bagpat
Pin - 250101
State - U.P
Mobile no. - [protected], [protected]

My courier is showing status as "not delivered " due to incomplete or wrong address. But my address is correct only. Then why is my parcel not reaching me? Please sort out this situation.
U 10540329

I had orders on 7 july 2021 and item has to deliver within 4 days but it's still showing data not available.

[protected] I will book my parcel but still now I am not recived
ID - T70434061

I will book my parcel on[protected], But Still now I am not recived my parcel

My consignment no. Is D78634063,
One of the sender has sent me the courier on 6july 2021 and no data is available about my parcel till time.
There is no updated data on tracking site of dtdc.
Also the parcel is not delvered yet.
It was urgent study material.
Please help

My consignment# D72966009 is not yet delivered and no status has been updated since 22nd June. Since 22nd June, the status shows that the parcel is in Pune, Viman Nagar branch which is hardly 5kms from the destination, but the Pune center says that they have not received the parcel yet. I raised a request with the customer support team (ticket# 463325) where they are not replying to any of the comments. The customer support team definitely picks up the call (with a wait time of 15-20mins) and I am not sure how most of the times, the call gets disconnected abruptly and there is no callback in spite of the fact that I inform my consignment number over call which definitely shows my contact details. Also, no response has been provided to any of the mails that has been sent. The parcel has my company laptop worth over Rs, 50, 000 and I have already taken insurance with the maximum declared value of Rs, 49, 999/-.

My tracking no is D78604110...its been five days there in lucknow apex...i have not received any update from there...and still there in lucknow apex... kindly assist me to deliver my parcel soon from there...its urgent.

I couriered some medicine to my son posted as Branch Manager in the Kamola Branch of Bank of Baroda on 29.6.2021 with consignment No.U10803671. On query from my son, it came to my notice that it did not reached him till 5th July, 2021. On online tracing of this consignment, it has come to my notice that the consignment could not be delivered as acording to the DTDC status, the address was wrong or incomplete. I am giving below the address mentioned on the consignment which is the same address on which tens of couriers reached in this Branch daily.

Bank of Baroda, Kamola Branch, Tehsil Kaladhungi, Distt. Nainital-263143.

Any one can trace this Branch of Bank of Baroda on going through google very easily.

The only mistake on my part was that while writing mobile phone number of my son, I inadvertently mentioned 9 digit thereby giving incomplete phone number.

I am a senior citizen of 71 years of age. One thing which really pinched me a lot is that whereas the consignment received undelivered at Shivalik Nagar, Haridwar on 3.7.2021, I had to go personally there to collect the consignment and your DTDC had no courtesy to deliver it back to my residence.

I paid Rs.70/- for this consignment to DTDC courier Service. But it could not be delivered to its destination and after 08 complete days, I had to collect it personally from the DTDC from where I couriered it.

I request you to please investigate in the matter and issue me atleast a refund of Rs.70/-.

Sohan Singh
P-65, Shivalik Nagar, Haridwar
Phone : [protected]

I couriered some medicine to my son posted as Branch Manager in the Kamola Branch of Bank of Baroda on 29.6.2021 with consignment No.U10803671. On query from my son, it came to my notice that it did not reached him till 5th July, 2021. On online tracing of this consignment, it has come to my notice that the consignment could not be delivered as acording to the DTDC status, the address was wrong or incomplete. I am giving below the address mentioned on the consignment which is the same address on which tens of couriers reached in this Branch daily.

Bank of Baroda, Kamola Branch, Tehsil Kaladhungi, Distt. Nainital-263143.

Any one can trace this Branch of Bank of Baroda on going through google very easily.

The only mistake on my part was that while writing mobile phone number of my son, I inadvertently mentioned 9 digit thereby giving incomplete phone number.

I am a senior citizen of 71 years of age. One thing which really pinched me a lot is that whereas the consignment received undelivered at Shivalik Nagar, Haridwar on 3.7.2021, I had to go personally there to collect the consignment and your DTDC had no courtesy to deliver it back to my residence.

I paid Rs.70/- for this consignment to DTDC courier Service. But it could not be delivered to its destination and after 08 complete days, I had to collect it personally from the DTDC from where I couriered it.

I request you to please investigate in the matter and issue me atleast a refund of Rs.70/-.

Sohan Singh
P-65, Shivalik Nagar, Haridwar
Phone : [protected]