DTDC Courier & Cargo Complaints & Reviews

On 4th June my parcel was shipped in DTDC courier service from Hyderabad. It got reached in destination DTDC office on 13th June and I got call from that office to get my parcel. Destination office is 10 KM apart from my home. So I asked them to deliver it in my home as there is no vehicle service available for me now to get it due to lockdown. They said they can't deliver it and they asked again to get it from office. Again I refused to get it from office so they said if you want home delivery then wait for 3 more days. They said like we can't deliver one or 2 parcel to a particular location, we will deliver only if we have more parcel to deliver to your particular location.I can't understand why are they doing this. After 3 days they said I need to wait for 2 more days if I want Home delivery. So however I went to Destination office and bought that parcel as it was an emergency for me. Worst service ever.

I gave a package to my nearer DTDC centre to deliver it within the city. It was given on 28th may 2021, and now its been about 20days. They are just making excuses about the package and I am not sure even if the package reached there or not. I can't even track it online from the tracking address given to me. Kindly consider this issue and take action as soon as possible.

Delivery Details:-
Tracking ID- A47892364

From- Shop no. 42, Central Bazzar, Vesu, opp. Pooja Abhishek, Someshwara Enclave, Vesu, Surat, Gujarat 395017
To- MTB arts college Building, block 4, IGNOU study centre, Athwalines, Athwa, Surat, Gujarat 395001

Package Consists of 5 files
The package weighs about 2kg

D86805172 tracking no is not being updated
I am waiting for the package to arrive.still getting no updates.

Please my parcel give to my home
Didn't take a parcel
It's came 11/6/2021

Sir my courier was sent from Bangalore to Madurai on June 2nd itself.. but till now they didn't deliver my parcel.. and they not even response my calls.. I call them more then 50 times but they didn't even pickup my one call.. this is the very worst experience in my whole life.. what a worst customer care service.. sir please resolve my issue.. please deliver my courier as soon as possible.. otherwise I'll think about another ways like filed case.. I'm really disappointed with your service..very worst..

My tracking ID : B77331176

Here I attached my screen shot of my call history with your courier service.. ufffff what a worst service

This is neeraja from Andhra Pradesh, Kadapa district 516312. I want to raise a complaint against DTDC courier. Tracking system showing it was delivered but I didn't recieved any parcel.

My shop was open yet the parcel was not delivered neither did anyone call me... Please see it gets delivered tomorrow... Urgent!

D86956083
Myparcel

arcel didn't come to my

home please move fast take and delivery.

But did not come to my home. Don't take a parcel two days
Please move fast.

H61571397

My courier not delivered to ryt person it's delivery to some other person we are calling them from one week coustmer care not giving proper response

My parcel tracking id no. Z64108217, is not delivered yet, but when checking the track shipment, it says that the item was out for delivery. It's more than 3-4 days and not yet delivered till now and on tracking it still says it is out for delivery. I mean what the hell you guys thinking about, I lost my trust on this courier service.

When I tracked D66318291, it shows that package is delivered successfully on 12 June 2021 but I did not receive the package. When will I get the package. Why it is marked as delivered successfully when it is not.

My courior is supplied to another place
tracking no is:m99448448

H24171088 they haven't delivered the product and couldn't reach them even when we approached they said the courier is not available

[protected]...it has been 15 days... No response has been received from your end... This kind of service you are providing... Your delivery boy is returning back the parcel without making any contact... The amount has been paid for the said parcel... This is second time I am lodging complain... You guys really are irresponsible..

This is regarding the tracking number X71887005. The product is not yet delivered to me but when we check the tracking it shows that the product is delivered. I think the delivery person simply kept the product with him and updated the status as delivered.

K28949499 not delivered, but is being shown as delivered on 10thvJune

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number B77612939 on June 05th 2021 at you DTDC Branch Kanakapura Road, Bangalore And your staff member assured to deliver the packet within three days, but failed to fulfill his promise.

Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I never complained about any of your services during the past years. But this time it was a big letdown.

I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by June 14th 2021.

sincerely,
Pradeep
Bangalore
[protected]

My consignment no - d86579421 dispatch from jammu
dated[protected] sender mention wrong pincode 211018 correct pincode id 211019.
Your dtdc office in prayagraj pincode 211018, a employee call and ask money to pay link on my moblie [protected] .
They call a fraud to ask atm pin number.
I dont give pin no he told i not deliver your consinment to your address. He tourcher many time from calls.
I request you to deliver my consignment at my address mention on consignment and i give money by hand your courier boy.

Hi,

DTDC services is very poor and costly. We have book one courier(Glass Item) with DTDC company. We (Priti) have pack properly and told your team at courier time this is glass item(PHOTO) but receiver receive the courier and open than shocked photo totally damage. we send courier to subhash nagar to rohini new delhi within aporx. 20km distance and charged 300/-(costly).

DTDC log na to time se courier diya or na hi sahi condition me. Hum ko jo nukshan huaa hai us ki bharpai DTDC ko karni hogi.

Photo amount 500/-
courier chagres 300/-
Total cost 800/- you payble .

Please aap in ke againt action le.

Booking Name : Priti Narula Sadhu
M .No [protected]