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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 111

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K
Kanishk M
Jun 19, 2021
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A delivery was requested to Gandhinagar Gujarat but the courier has not got out off the city the courier was booked from for 3 days. My ID is D86323581
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Surinder Singh psy
    Jun 19, 2021
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    Address: Chandigarh

    Dear team,

    Greetings of the day

    I have send one courier from Amritsar to Gurdaspur on 13th may 2021 to Mr. Vinod. Tracking no is T02393246 which is showing that has been delivered on 18th may 2021 to Mr. Vinod.
    But as per Mr. Vinod he didn't recieve any parcel till now, tried to contact your team by call but not receiving satisfactory answers please do the needful as soon as possible. Because this is my College project need to submit by 25th of this month.

    Looking forward to hear from you. Kindly revert as soon as possible.

    Regards,
    Purshotam Singh
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Manishk.yadava
      Jun 19, 2021
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      Hello, My parcel number is- X65139557.
      i have not received the parcel yet and day before yesterday they updated the status as receiver changed the address while no one came to deliver neither did he call me on my number. I already have registered the complaint regarding it and case number is 18592436. The person at the office told me to collect it from the centre and when i said i cant come then they are not delivering. When i tried to call them then they are giving me nombers of different people and now they have stopped picking up the calls and when i called from different number and asked about the status of my parcel then he told person is out for delivery when i asked for the contact number of the delivery guy then he put my call on mute and did not speak for over 2 minutes.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        pardhu43
        from Gurgaon, Haryana
        Jun 19, 2021
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        Address: Bangalore

        Hi I booked a small package where i need to send some urgent documents with tracking No B77294890 on 29th May. But it is still undelivered. I have raised 2 tickets with them with no response. The customer care number is useless. it disconnects automatically.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Pani Malar
          from Gurgaon, Haryana
          Jun 18, 2021
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          I have a courier being sent through DTDC which is supposed to be delivered to me, but not.

          Courier guy stated that’s couldn’t come to deliver the parcel and he was asking me to walk down to the office in person or to get the parcel half the way till where he is could come.

          Not sure how come all the other courier service providers are delivering it at door step only if these DTDC guys couldn’t

          If they couldn’t deliver it atleast to a relative location why do you pick up the parcel… and if why the hell you do name yourself as courier service.

          Frustrated to the core because of such vendors.

          It happened with the DTDC Courier at Vaniyambadi -PUDUR (635751)

          The worst service ever! I strongly do not encourage and recommend this courier going forward!
          Finally I intended to loss the parcel which is a prepaid one. If I had a vehicle I would have walk down in person unfortunately I was helpless.

          This shows the quality of people around!
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            G
            Geosem
            Jun 18, 2021
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            I had couriered the laptop through DTDC to Kerala, packing should have been in a box instead it was packed with bubble wrap and sent, when the recipient received the laptop the display was broken. If i try to reach the DTDC, they are not picking my calls.
            Consignment Number: D65183247
            Amount I paid for the courier is Rs 2370.
            Inspite of packing so much it was not packed properly nor they are responding.
            Who will take the responsibility of the laptop repair. I am planning to file a police complaint if i still don't get any response from DTDC.
            Laptop cost is 30-35k, screen display is totally damaged and has to be replaced. I can submit photos and videos of the packing and the laptop too.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Chaitali Kar
              Jun 18, 2021
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              My DTDC consignment number is "Z44811346". In their tracking website it says delivered successfully on 14th June, , 2021 at 6:19pm but I have not received the package yet. Kindly look in to the matter. The package was extremely important and costly.

              Below i have attached the screenshot of the tracking website that says delivered but I have not received it yet.

              If this is a scam please locate my package.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Heena Maheshwari
                Jun 18, 2021
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                My Tracking id is https://trackcourier.io/track-and-trace/dtdc/D78390631

                And from last 10 days my courier is in same stage pls consider this request on urgent basis
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  srinivaskhatri
                  Jun 17, 2021
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                  Item still not delivered sent on 3-6-2021

                  Address: Hyderabad

                  I have sent this courier to Ankit Maheshwari HIG 3 Housing Board colony, Near trapti vihar indore road ujjain MP 456010 on[protected] but it is still in transit. I even lodged complaint in their portal but haven’t received any response from them the consignment number is H24148875.

                  My contact number [protected]...
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                  rudraprasad
                  Jun 17, 2021
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                  Address: Karimpur, nadia , westbengal

                  Not delivered (K[protected]
                  pending for long time.It is very very important for me.. please take needful action as soon as possible.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Aman123456789
                    Jun 17, 2021
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                    Resolved

                    Address: akash ganga courier, basement agarwal market, jatiya bazar, near Shani Mandir, Sikar, Rajasthan 332001

                    My reward hasn't arrived but when I put my track id on the website it shows that it has been delivered. I haven't received any reward yet.

                    My track id number is M10437013

                    please solve this issue.
                    Jun 17, 2021
                    Complaint marked as Resolved 
                    Solve my problem
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Uma sankar 21
                      Jun 17, 2021
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                      My booking no c08112744 is not moving from Chennai hub, booked on16. 6.2021 at kanchipuram, reaching place Krishnagiri, customer name Radha Lakshmi, pls chk and take correct step
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        SuhasVDeshmukh
                        Jun 17, 2021
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                        Address: Baner Pune

                        Hello Team,

                        I couriered a Laptop on 12 June 2021 from Pune to Nagpur.
                        Consignment Number:- D86680344.

                        The Laptop Screen is completely broken.

                        Please Help me to Cover the damage cost from DTDC.

                        Thanks,
                        Prakash Shinde.
                        Mob No:- [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Susant Sethi
                          Jun 17, 2021
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                          The above consignment sent from Bhubaneswar ( Food Items ). While received packaging was changed and somewhere someone took some of items.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Faizan07
                            Jun 17, 2021
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                            Hello sir, my name is Muhammad Faizan. I have done a complaint to JBL for my earphone and they have sended me another earphone via DTDC courier and on 7 June I have received a message showing my shipment is delivered but it's not came to my place my tracking number is X70871990.
                            I have complained to DTDC about my problem but I have not received a proper explanation for their side. And now their customer number is also not reachable. And they are not cooperating with me for my shipment delivery. Please solve my issue as soon as possible.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              sun1512
                              Jun 17, 2021
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                              Address: DTDC
                              Website: www.dtdc.in/our-presence.asp

                              This company is a total fraud .

                              1. I have tried calling there customer service 4-5 times, they don't call .
                              It has been more than 20 days that my medicine parcel is not delivered .
                              It was urgent . I raised a ticket but no response .

                              2. I want strict action to be taken against such a company .

                              3. I want file an harassment case against DTDC
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Jun 18, 2021
                              Updated by sun1512
                              1. I want to claim money for such a delay . Anything happening because of this delay DTDC will be responsible .
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                                chalana shanthi
                                Jun 17, 2021
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                                Hi, i would like to let u know that a parcel with the track id D78392468 is still in Hebbal Master Franchise from sunday i.e.,[protected]. can u pls let me know when can i receive that to my address in Yelahanka 4th phase, #85 LIG 707 CHS. Bangalore -64
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Falcon Impex
                                  Jun 17, 2021
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                                  Address: Kadugodi Bangalore

                                  We have booked the courier to Bangladesh from Kadugodi Bangalore.
                                  We Paid Rs 2850/- for it but yesterday our receiver has got the call from custom department saying that he has to pay Rs 2000/- as custom charges & he has to go to Airport to get the package instead of booking door to door delivery. Please kindly check and let us know the staus.
                                  AWB No: N21565122
                                  Fedex No:[protected]
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  We have not got any reply for our compalint
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                                    Chandramani Dixit
                                    Jun 17, 2021
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                                    Address: Plot no-G/342, Sector-7, CDA, Cuttack, Odisha

                                    Dear sir, I am a regular party of your service. Since your branch not given the parcel to me but mentioned successfully delivered. How it's possible. Please enquire. C/ N- D65751782. For Saumya Associates,
                                    CDA, Sector-7, Cuttack, Odisha.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      nisha.mallika
                                      Jun 17, 2021
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                                      I had sent my terracotta planter via your courier services, the same was double layered packed with bubble sheets along with the thermacol to Raigarh .It was a gift l, which she won in a Giveaway contest .

                                      But it was fully Broken when she got the parcel.
                                      She was very much excited but as she opened the box she was devasted to see the broken product.
                                      I am attaching DTDC CONSIGNMENT SLIPS ALONG WITH BROKEN PRODUCTS PICTURES .
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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