Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11678
Resolved
1318
Unresolved
10360
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yuva Karthikeyan Yuva
Jun 8, 2021
Report
Copy

Address: Brakes India Private Limited - Vanagram. - Chennai

The Delivery person behavior is very rude .
The same courier was returned to the sender - reason door lock .

We asked that we were working and we need the clarification that why it was returned as door locked.

The answer from the Delievery person was very rude and attempted to use flithly language .

highly disappointment and we doesn't have any prejudice in this regard and the we are just highlighting the issue as it was not creating a professional circumstances and your are at reputation risk.

thanks n regards

karthikeyan .y
Brakes India Private Limited -
65/1A Vanagaram service road
Vanagram chennai 600095.
Mob: [protected].
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prakashdisport
    Jun 8, 2021
    Report
    Copy

    Address: Meerut

    Dear Sir,

    We have sent one 30 kg courier through DTDC air courier services on 31st May. We paid 4800 Rs against the same.

    It was clearly informed to thr customer that the shipment is very urgent meant for sampling purposes for order confirmation.

    They have marked it for Mumbai by mistake and when I called DTDC they accepted the same. I was informed to wait for one day and they will deliver it on 3rd June. Till 5th the courier was in Mumbai and after that there is no update on system or customer care.

    This is worst as my order has been cancelled and they selected other product.

    Worst service by DTDC and worst customer care.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rajpati Jha
      from Powai, Maharashtra
      Jun 8, 2021
      Report
      Copy

      Address: 304, mundrika palace aara garden road jagdeo path Bailey road Patna

      Hi team,

      I hereby state you that I have courier some medicine through DTDC courier and it is yet in shipment it has not delivered to agent. Please look into the matter
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ann2021
        Jun 7, 2021
        Report
        Copy

        Today i have received a Gift box from my office, when i received from DTDC courier i was shocked the box was opened and also one juice bottle opened in that gift box, I think someone opened the box, i have informed my office also hereafter dont use DTDC courier for delivery, please find the attach file for you reference, worst courier i ever seen..

        Anand
        [protected]
        +5 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          gkamineni
          from Hyderabad, Andhra Pradesh
          Jun 7, 2021
          Report
          Copy

          I had to receive the package with tracking ID : F30114086 from DTDC on May 11th. The person who was supposed to deliver it called and asked me to come and collect it as the delivery person had left early on May 11th. This DTDC office is on the same road as my house in Nallagandla. I asked him to send it the next day morning and I obviously didn’t receive it. WITHOUT EVEN ATTEMPTING DELIVERY, IT IS BEING SENT BACK TO THE SENDER. I had called the DTDC Nallagandla with phone no : 91542 55440 multiple times but he has not bothered to get the delivery done. He gave me another phone number to contact : Janardhan (91104 52718) and that person said that if it is in his branch, he would send it the same day evening and this happened a few days back. The package was in that branch as per confirmation from the Nallagandla branch guy. This other person didn’t send it that day. I sent him messages the next 2 days and he asked me contact someone else and that other person asked me to contact someone else. I have spoken with 4 people and nothing has happened. I also called CUSTOMER care and raised a ticket 17 days ago and that too has not helped clear this issue.

          HOW IS IT THAT THESE INCOMPETENT ### RUN THIER BUSINESS? HOW CAN A PACKAGE BE RETURNED AS FAILED DELIVERY WITHOUT ATTEMPTING TO DELIVER FIRST?

          IF THEY ARE NOT ABLE TO DELIVER BECAUSE OF THEIR INCOMPETENCY, THEN THEY BETTER REFUND THE TOTAL AMOUNT I HAVE PAID WITH INTEREST AND THE DOCUMENT BE RETURNED SAFELY TO THE SENDER. THAT WILL CONFIRM HOW MANY INCOMPETENT PEOPLE ARE WORKING IN THIS INCOMPETENT ORGANISATION ALONG WITH THEIR INCOMPETENT BUSINESS PARTNERS.

          I want the higher management to get this ISSUE CLEARED AS SOON AS POSSIBLE and deliver my package at the earliest.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nehasinha0414
            Jun 7, 2021
            Report
            Copy

            I booked one parcel from Dtdc couriers on 01.06.2021 from ranchi to varanasi and it was containing a kids cloth wid chocolate and color box and it got delivered on 07.06.2021.

            when I opened the parcel cloths and chocolate was there but color box was missing.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Leenatahk
              Jun 7, 2021
              Report
              Copy

              Address: Hyderabad

              This will be the last time we used DTDC courier service because of worst experience we had from Hyderabad DTDC service for our consignment D86368449. Case was "Our family farm mangoes were shipped from Pune to Hyderabad, Mangoes were packed at your Pune center in your boxes by your employees, they were fully aware they were shipping perishable goods as per tracking history it reached Hyderabad on 1st June. We were contacted by your Gachibowli Center on 6th of June and was said that the parcel is damaged "what to do?" your personnel are not even ready to take responsibility to deliver it door step only giving rude answers and asking to collect the damaged parcel from the Gachibowli center.'
              Below are our few concerns:
              1)If the personnel is not trained to handle shipment of perishable goods why was the consignment booked at the first place?
              2) What was the reason for the delay of 1 week when the consignment was in the same city?
              3) What will be the solution for this regard?
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Baddams Pouli
                Jun 6, 2021
                Report
                Copy

                My tracking details w01085407

                Status showing as receiver not available.
                Which is not right. I earlier got couple of orders from DTDC
                Not sure why this package is acting weired. Should I blame the Chandanagar branch being lazy to travel to the destination location
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  ckrnamboodiri
                  from Angamali, Kerala
                  Jun 6, 2021
                  Report
                  Copy

                  Address: NIT Calicut, Kerala

                  I ordered an item by online booking. They have dispatched using DTDC (R[protected]. It is shown as delivered if I track this in the website but the person who has to get it says that it is NOT yet received. I don't know what is happening. Please resolve this immediately.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    janaki sudha
                    from Mumbai, Maharashtra
                    Jun 6, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Website: DTDC

                    My courier with DTDC was supposed to receive on 4th June 2021 the status shown out for delivery and at the end of the day the status is changed to delivery failed and the next day 5th June 2021 again the status is out for delivery at the end of the day the status has shown successfully delivered to family member, I did not receive any call from the delivery executive and none of my family members took it, NO RESPONSE FROM THE DTDC CUSTOMER SUPPORT GUYS, THEY JUST PICK THE AND DISCONNECTED.
                    Jun 10, 2021
                    Complaint marked as Resolved 
                    I received the shipment after 2 days
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      GunjanKS
                      Jun 6, 2021
                      Report
                      Copy

                      Address: DTDC Exhibition Road, Patna, Bihar

                      Tracking Number- X71455722 ka Delivery nhi kya ha, DTDC NA or DTDC Aapna website par Delivery dekha RHA, Product not Delivered, DCDT Exhibition road Branch, Patna, Bihar, DTDC Delivery Boy or DTDC DELIVERY BRANCH NA MARA product cori kya ha, Phla vi bhut logo / लौगों ka product cori kya ha.
                      Please help Mara product dela dejya,
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      28 Days sa DTDC Exhibition Road Patna Bihar Office BnD HA FAK DELIVERY KON KEYA HA
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        GunjanKS
                        Jun 6, 2021
                        Report
                        Copy

                        Address: DTDC, Exhibition Road Branch, Patna, Bihar

                        Tracking Number- X71455722 ka nhi kya ha, DTDC NA or DTDC Aapna website par Delivery dekha RHA ha, DTDC Delivery Boy or DCDT Delivery Exhibition Road Branch, Patna, Bihar na chori keya ha, Phla vi bhut logo ka Product cori kya ha.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shirat
                          Jun 6, 2021
                          Report
                          Copy

                          Address: Jhabua

                          Dear the material was booked from Delhi to Jhabua vide subject mentioned AWB Numbers on 20/05/2021 and 25/05/2021 respectively.
                          The till date the material has not reached at destination. The portal shows that the first consignment reached Indore on 24/05/2021 and second on 28/05/2021. We are continuously calling your office regarding the update but no body is responding now they are not even taking our call at your office in Indore. The said material is critically required at site that's why courier service was preferred over general transport. But the purpose is defeated due to shear negligence at your part.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sandhanapandiyan
                            Jun 5, 2021
                            Report
                            Copy

                            Address: Tiruchi

                            My friend send a parcel to me today's 4 th day but still iam not recived a parcel and your courier facility not maintain the tracking detials also iam tryed many time's to track my parcel but still now also iam not get detials
                            Do u want to solve the problem ur empoleeys are not qualified fillter those
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              AITM BANKA
                              Jun 5, 2021
                              Report
                              Copy

                              Sir I booked a consignment through My DTDC app at Saharsa Bihar on 10 th May 2021, till today the consignment is not delivered. After many times complaining to customer care nothing happened . It has been almost a month and yet consignment not delivered . Hence I request you to attend the case and resolve the issue as soon as possible.
                              Consignment details
                              Consignment no : F30114397
                              Content : Document
                              Delivery address : Pritam Kumar Electricity Office Banka near DOKANIA PETROL PUMP BANKA 813102
                              Mob no : [protected]
                              Kindly deliver the consignment as soon as possible otherwise I have no option other than filing case against DTDC courier service at consumer forum.
                              With regards
                              Pritam Kumar
                              Contact no [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Jun 07, 2021
                              Updated by AITM BANKA
                              Sir I booked a consignment through My DTDC app at Saharsa Bihar on 10 th May 2021, till today the consignment is not delivered. After many times complaining to customer care nothing happened . It has been almost a month and yet consignment not delivered . Hence I request you to attend the case and resolve the issue as soon as possible.
                              Consignment details
                              Consignment no : F30114397
                              Content : Document
                              Delivery address : Pritam Kumar Electricity Office Banka near DOKANIA PETROL PUMP BANKA 813102
                              Mob no : [protected]
                              Kindly deliver the consignment as soon as possible otherwise I have no option other than filing case against DTDC courier service at consumer forum.
                              With regards
                              Pritam Kumar
                              Contact no [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prashanthi Pogula
                                Jun 5, 2021
                                Report
                                Copy

                                Address: Hyderabad

                                Corrier tracking number C07872510
                                ..we received item 3rd june.
                                They told they sent 2 dresses from madurai.
                                But we receive only 1 dress...plz provide the details about this...than you
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sanjeev sap
                                  Jun 5, 2021
                                  Report
                                  Copy

                                  Address: Pincode 531011

                                  Every parcel need collect at dtdc only in atchutapuram, not deliver at door step, why they give adds secure deliver
                                  Pincode 531011, courier charges taken 250rupees from visakhapatnam city to visakhapatnam rural means atchutapuram pincode 531011 but not deliver properly, they are not come doorstep, we need to go at office
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    M.a.s
                                    Jun 4, 2021
                                    Report
                                    Copy

                                    Address: Board of examinations for seafarers trust, 303,mayuresh chamber, plot no 60,sector-II,CBD BELAPUR, NAVI MUMBAI-400614, CONT.2267935170

                                    V61836572 consignment forward to CBD Belapur, navi mumbai but still not delivered, updated was office close or door lock, but the examination board was opened please arrange urgent delivery.
                                    The examination board member name masthan ji (ph. [protected])

                                    Note: the shipment belongs to examinations papers please arrange urgent delivery as early as possible
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Report
                                      Copy

                                      Ref no. K29870847, , , parcel has been dispatched on 28th May 2021 to Mumbai, , , not yet received, ,
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Muralikrishna Pasupuleti
                                        from Powai, Maharashtra
                                        Jun 4, 2021
                                        Report
                                        Copy

                                        Address: penukonda,anantapur
                                        Website: www.dtdc.in

                                        I got a parcel in DTDC but it is not delivered yet. they are collecting charges for home delivery but not doing it. (H[protected]. Parcel has reached to local delivery center on 1st June. till now they did not delivered.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit