Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: May 27, 2026
Complaints 11705
Resolved
1320
Unresolved
10385
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo
Rank #1-20

DTDC Courier & Cargo reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kavitha Adari
Jun 13, 2021
Report
Copy

Address: 21-168/1 ramalaxmanapuram chinagadhili vishakapatnam 530040

H24171088 they haven't delivered the product and couldn't reach them even when we approached they said the courier is not available
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sudip987
    Jun 13, 2021
    Report
    Copy

    Address: SUKANTAPALLY UTTAR BAGDOGRA, BAGDOGRA, NR LIFE LINE DIAGNOSTIC CENTRE

    [protected]...it has been 15 days... No response has been received from your end... This kind of service you are providing... Your delivery boy is returning back the parcel without making any contact... The amount has been paid for the said parcel... This is second time I am lodging complain... You guys really are irresponsible..
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RaviKumarCSE2020
      Jun 12, 2021
      Report
      Copy

      Website: www.dtdc.in

      This is regarding the tracking number X71887005. The product is not yet delivered to me but when we check the tracking it shows that the product is delivered. I think the delivery person simply kept the product with him and updated the status as delivered.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      View replies
      This practice is prevalent everywhere... This courier company should be banned
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manya Bharti 8b 05
        Jun 12, 2021
        Report
        Copy

        Address: Ranchi 834001

        K28949499 not delivered, but is being shown as delivered on 10thvJune
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Poorna Sri
          Jun 12, 2021
          Report
          Copy

          This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number B77612939 on June 05th 2021 at you DTDC Branch Kanakapura Road, Bangalore And your staff member assured to deliver the packet within three days, but failed to fulfill his promise.

          Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I never complained about any of your services during the past years. But this time it was a big letdown.

          I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by June 14th 2021.

          sincerely,
          Pradeep
          Bangalore
          [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bnyadav1946
            Jun 12, 2021
            Report
            Copy

            My consignment no - d86579421 dispatch from jammu
            dated[protected] sender mention wrong pincode 211018 correct pincode id 211019.
            Your dtdc office in prayagraj pincode 211018, a employee call and ask money to pay link on my moblie [protected] .
            They call a fraud to ask atm pin number.
            I dont give pin no he told i not deliver your consinment to your address. He tourcher many time from calls.
            I request you to deliver my consignment at my address mention on consignment and i give money by hand your courier boy.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              am-sadhu
              Jun 12, 2021
              Report
              Copy

              Address: subhash nagar new delhi 110027

              Hi,

              DTDC services is very poor and costly. We have book one courier(Glass Item) with DTDC company. We (Priti) have pack properly and told your team at courier time this is glass item(PHOTO) but receiver receive the courier and open than shocked photo totally damage. we send courier to subhash nagar to rohini new delhi within aporx. 20km distance and charged 300/-(costly).

              DTDC log na to time se courier diya or na hi sahi condition me. Hum ko jo nukshan huaa hai us ki bharpai DTDC ko karni hogi.

              Photo amount 500/-
              courier chagres 300/-
              Total cost 800/- you payble .

              Please aap in ke againt action le.

              Booking Name : Priti Narula Sadhu
              M .No [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                am-sadhu
                Jun 12, 2021
                Report
                Copy

                Address: subhash nagar new delhi

                Hi,

                Your services is very poor and costly. We have book one courier(Glass Item) with you company. We (Priti) have pack properly and told your team at courier time this is glass item(PHOTO) but receiver receive the courier and open than shocked photo totally damage. we send courier to subhash nagar to rohini new delhi within aporx. 20km distance and charged 300/-(costly).

                Aap log na to time se courier diya or na hi sahi condition me. Hum ko jo nukshan huaa hai us ki bharpai aap ko karni hogi.

                Photo amount 500/-
                courier chagres 300/-
                Total cost 800/- you payble .

                Agar aap ne koi action nahi liya to hum aap ke againt action len gey.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  am-sadhu
                  Jun 12, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: subhash nagar new delhi

                  Hi,

                  Your services is very poor and costly. We have book one courier(Glass Item) with you company. We (Priti) have pack properly and told your team at courier time this is glass item(PHOTO) but receiver receive the courier and open than shocked photo totally damage. we send courier to subhash nagar to rohini new delhi within aporx. 20km distance and charged 300/-(costly).

                  Aap log na to time se courier diya or na hi sahi condition me. Hum ko jo nukshan huaa hai us ki bharpai aap ko karni hogi.

                  Photo amount 500/-
                  courier chagres 300/-
                  Total cost 800/- you payble .

                  Agar aap ne koi action nahi liya to hum aap ke againt action len gey.
                  Jun 12, 2021
                  Complaint marked as Resolved 
                  complaint not resolve
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Abu Sayed Dilwar Siddiqui
                    Jun 12, 2021
                    Sep 5, 2023
                    This thread was updated on Sep 5, 2023
                    Report
                    Copy

                    Courier not delivered and showing restricted entry-OTR

                    Sir on 7th June I sent a courier to Kolkata(PIN-700024) through DTDC from Aligarh, UP. Sir on 11th June morning after tracking I saw my courier was out for delivery but in evening it's showing courier not delivered due to Restricted entry-OTR..

                    Niether I received delivery agent contact number nor they contact me. I have tweeted many times but not get any response....
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    2 Comments
                    Report
                    Copy
                    B
                    Basheer Afrin
                    Jun 11, 2021
                    Report
                    Copy

                    Address: Hyderabad

                    Dear Sir, I would like to raise a complaint that my brother sent me an Induction stove in courier and i have received item on 11/6/2021 i.e today. when i open the pack product was completely broken and damaged. please take necessary action and I would like to ask that you reimburse me for the product amount or repair the same.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    View replies
                    Consignment Number is D66313320.
                    Reply
                    Please see the product damage pic
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shreyash.jain
                      from Kolkata, West Bengal
                      Jun 10, 2021
                      Report
                      Copy

                      I made a booking for a item to be picked from Calcutta and delivered to Bangalore. Firstly pick up was delayed and not the item says failed. The address is correct, multiple deliveries have happened here from DTDC. However, your delivery executive never even made an attempt. Neither did I get a call. No response to emails.

                      Previous deliveries attached one more order from 2020, address is same. So “incomplete address” story by delivery partner is incorrect.

                      Booking F30113914
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Santosh@2012
                        Jun 10, 2021
                        Report
                        Copy

                        Dear Sir,
                        I booked urgent medicine thr consignment no K28540910 on dated 09/06/2021 at katihar to my near district araria but till date my consignment not delivered.

                        This is your very poor service.

                        So requested to you please arrange to delivery my consignment on priority basis.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          $
                          $!D Nikam
                          Jun 10, 2021
                          Report
                          Copy

                          I haven't received my books parcel yet. D78047700 is parcel number. I've tracked my parcel and it's showing that "your parcel is delivered successfully". But actually it's not. please help me out. it's my study material.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            primiya dhivya
                            from Erode, Tamil Nadu
                            Jun 10, 2021
                            Report
                            Copy

                            Still now i didnt get any solution to dtdc. Kindly check and update me
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aliya Kauser
                              Jun 10, 2021
                              Report
                              Copy

                              Address: Nizamabad

                              Tracking number D77160029
                              I want to know This parcel to whom you people have delivered
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Surya deep
                                Jun 10, 2021
                                Report
                                Copy

                                Website: www.dtdc.in

                                I booked a urgent delivery on 5 June 21 to anakapalli 531001 but it was delayed some much time and on 9 jun 10:11 the fdm was prepared and at 10:44 it was showing
                                Not Delivered with Last mile misroute OTR
                                I tried to contact customer care they never responded and raised many queries none of them was answered I can't understand what to do please take necessary action and allow me to provide a new address i[censored] can't deliver it to the older address I need a reply and that courier must deliver at any cost
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  W
                                  Winston Preethi
                                  Jun 9, 2021
                                  Report
                                  Copy

                                  Hi,
                                  There were 2 mango boxes sent from Salem. We haven't received the boxes yet. It's been 2 days since the box reached the courier office. We haven't got any update about it
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  View replies
                                  My Consignment number is D66054731
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yogesh7017
                                    Jun 9, 2021
                                    Report
                                    Copy

                                    Address: Mr. Yogesh Kumar 28-67 4/1 vadlapudi RH Colony Behind Shrinilayam Apartment Vishakhapatnam -530046 Mob No -8077589411,8309920239

                                    Dear sir my courier consignment no is M04747674
                                    delivery is going very late plz resolve this problem
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Amrita Chakravarty
                                      from Changanacheri, Kerala
                                      Jun 9, 2021
                                      Report
                                      Copy

                                      I had sent a parcel from Guwahati to Digboi in Assam on 7th June and on the tracking details it says delivered but the parcel wasn’t received by anyone neither was anyone contacted. Consignment number: K29714066 via DTDC. Can I please know where exactly the package is?
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      View replies
                                      Just file a consumer case against these idoits. Ask for huge compensation. This is THE BEST way to teach these ### a lesson.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        FedEx
                                        2.2
                                        (1468)
                                        Franch Express Courier
                                        1
                                        (415)
                                        Overnite Express
                                        1.3
                                        (706)