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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jun 19, 2026
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DTDC Courier & Cargo reviews & complaints page 114

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Y
Yug2007
Jul 7, 2021
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CONSIGNMENT REDIRECTED. What does it mean? We require that parcel as soon as possible as it is urgent. The Consignment needs to reach us by tomorrow as it is really urgent and important. Our consignment number is: D87404473 Kindly do the needful and please solve this matter asap.

29-Jun-2021 (last three days consignment available in my city but it is not delivered to me).
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Neyaish
    Jul 7, 2021
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    Address: Jamaluddin chak

    Consignment i.e Book sent from Kanpur vide consignment No.D86710453 for delivery at Jamaluddin chak, Khagaul, Patna PIN 801105 on 23 June 2021, till date not delivered nor any intimation received. Whereabout not find out.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Aswin Muralidharan
      Jul 7, 2021
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      Address: Chandanathope, kollam

      I have sent a courier to my friend's adress and the staff who is suppose to deliver that courier was unwilling to deliver that courier to my friend's adress which was given to DTDC courier service to deliver and he asked my friend to collect it from there office which is 5 km away from her home in this pandemic time and he said if my friend didn't collect it today to he will return that to senders address (my address)
      Am filing this complaint because he was not behaving well to my friend when he called to collect courier and he was having such a rude behaviour towards her while calling
      I need to take some action against that staff of DTDC and i don't know his name but his Mobile no is [protected]
      Office is in chandanathope near kollam
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        J
        Jha Shekhar
        Jul 7, 2021
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        Address: G. T. B. Nagar, Sion Koliwada,

        My courier reference no D66800688
        Sir, I have not received any call or text message from delivery person and on tracking website it is showing delivered.
        Kindly look into the matter and get back ASAP
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Neyaish
          Jul 7, 2021
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          Book sent from Kanpur UP on 23 June 2021, after elapse of more than 15 days consignment not yet delivered nor any call received for delivery delay. In view of above, request take necessary action for early delivery.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            K
            Kumar.58523
            Jul 7, 2021
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            I was Booked my good from delhi to Ratia(Fatehabad) on 03/07/2021. Yesterday i was call to dtdc branch Hisar to know the Delivery he was not give any Response. When i was try to pickup my Goods from Branch Hisar he was Not take my Call and also Not available on Branch office at 3:30-3:45pm again i was visit on 4:15-4:45pm but he was not available and also noy take my call.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              J
              JAISURIYA R
              Jul 6, 2021
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              Address: Madurai

              I sent the Anna University semester exam answer sheet through DTDC with correct address details. I checked the tracking information in the website, it is showing a wrong destination location. The correct address is 604307, but it is booked to 393110. It's absolutely DTDC's fault and DTDC is responsible for that. Please send the package to the correct address.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                R
                Raja110sekar
                Jul 6, 2021
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                Address: Krishnagiri

                Con no v 62301549 Medicine box booked to inodre on 3 Rd July via DTDC plus.today 6th July so for not received by the consignee.i am planning to go to consumer court
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  Samrish Reeta
                  Jul 6, 2021
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                  Address: DTDC courier office NEELAM CHOWK FARIDABAD

                  My courier is coming from kotdwar (up) to Faridabad (hr).
                  And when the courier boy call me they said that your product will receive to you on Monday, and after that he didn't call me and no response from company .
                  And I am waiting here that you guys will provide my Courier which is medicen and that is very important for me.but from your side nobody is taking initiative.
                  And then today my brother gone to your office for collecting courier. Then your office executive said that your product has returned to kotdwar.
                  Now you guyz tell me what should I do . The medicen is very important for me and you fool people has return sender my product.
                  This is very very disappointed. Pathetic service .
                  Your staff said that plz collect the product from DTDC courier office NEELAM CHOWK FARIDABAD. but we didn't get because of your pathetic service.
                  This pathetic and bad service your are provided.
                  That medicines is only valid for a week and that is too expensive.
                  But you guyz are return the packet.
                  Very very disappointed.
                  This is my no. Call me for for listening lecture.
                  [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    Ashwini Ashrwini
                    Jul 6, 2021
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                    Package not delivered on time.. They have taken a week to deliver from yeshwanthpur to tumkur... No proper response from there franchisee.. Wrost experience...
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Sivikumar Sasidharan
                      Jul 6, 2021
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                      Address: Thazhethekkethil House, Vendar PO, Near Mullikkala Devi Temple, Kottathala, Kottarakkara

                      Consignment No dated 05.07.2021. Based on service area consignment is accepted for delivery but they are not delivering the product to the consignee's address. Consignee is under quarantine due to family member tested positive due to COVID 19. Product is presently at DTDC Puthoor, Kottarakkara, Kerala and they're insisting the consignee to visit DTDC office to collect the product. Since consignee is under quarantine going out is against local quarantine rule. Your intervention is requested otherwise with the phone call recording police complaint will be raised for insisting consignee to violate the quarantine rule.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        J
                        jose9
                        Jul 6, 2021
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                        Resolved

                        Address: Mhow, 453441

                        My DTDC cargo with No D[protected]Cochin to Mhow) has not been received even after 7 days of despatch.
                        The status shows only transit and there are no route points/ transit zones mentioned.
                        The customer care just puts me on waiting and no one attends the call.
                        Jul 9, 2021
                        Complaint marked as Resolved 
                        Finally the courier reached me. No response/ help received from DTDC. Govt Post seems more reliable. I got their msg, call, verification and their delivery was also prompt. DTDC was really a nightmare. Not trusting them again.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        On 7th July, I finally get a call that the courier has reached Pitampura and will be delivered by the evening. Before details could be shared, the representative had ended the call, did not deliver and is still not picking up his phone on the next day despite repeated attempts to contact him.

                        DTDC has really let me down. Pathetic standards. Irresponsible. Govt speed post is much better.
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                          Madhumitatr
                          Jul 5, 2021
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                          I was available on the day of delivery but no one called me. Biut status changed to Not delivered RECEIVER NOT AVAILABLE-(CIR). This happened twice. Again it is out for delivery today. Please check same thing is not happening today also.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            J
                            Jomino
                            Jul 5, 2021
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                            My items too delayed N21768572
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              J
                              Jhanvi Garg
                              from Mumbai, Maharashtra
                              Jul 4, 2021
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                              My consignment number is U10673281.
                              My parcel is not delivered. It's showing address incomplete or wrong.
                              If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
                              I hope my parcel will be delivered soon..
                              Address update-:
                              Pradeep rai
                              +[protected]
                              Globiva
                              5th Floor, Infotech Center, Sec-22, Delhi Gurgaon Road, Kapas Hera Estate, Gurugram, Delhi 122016
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Jhanvi Garg
                                from Mumbai, Maharashtra
                                Jul 4, 2021
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                                My consignment number is U10673281.
                                My parcel is not delivered. It's showing address incomplete or wrong.
                                If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
                                I hope my parcel will be delivered soon..
                                Address update-:
                                Pradeep rai
                                +[protected]
                                Globiva
                                5th Floor, Infotech Center, Sec-22, Delhi Gurgaon Road​, Kapas Hera Estate, Gurugram, Delhi 122016
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  Shwetharaj Nair
                                  Jul 4, 2021
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                                  I am supposed to receive a package the tracking shows the package is out for delivery, when checked today it just updates DTDC — Not delivered RECEIVER NOT AVAILABLE-(CIR)) . I have been at home all day and no one called or anything.
                                  I need this package to be delivered to me asap, let me what can be done for this
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    K
                                    Kamlesh 2071
                                    Jul 3, 2021
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                                    Address: Flat 702, Star Galaxy, Alwar

                                    A parcel was booked for me on 30june 2021 and it has reached alwar at my destination on 1 july 2021. I have received a SMS from DTDC that parcel is out fir delivery but I have not received any parcel. On calling the DTDC personals they said that your parcel has not reached to them. Till today 3 july 2021 thy are giving the same statement. It is very urgent. Please help.

                                    Parcel no. D66480966

                                    Kamlesh
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Pravin044
                                      Jul 3, 2021
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                                      Sir/Mam, usually our vendor book courier with DTDC from Sangli Mumbai, through Flight mode basis and we get parcel within 3days (1st day mumbai to chennai flight, 2nd day chennai to Tirunelveli & 3rd day we get parcel).

                                      But now our vendor booked the parcel on 28th June 2021 with Flight basis (Doc.No. D[protected] and he paid for flight courier, but the parcel is transport by road, because of this today is 5th day but we are not get proper response and parcel too.

                                      Due to this incident our client was going to cancel the order because of delay delivery, about this we have loss 5 years business transaction relationship.

                                      Till now no response by mail, and phone, from morning 9am i have to tried but not pickup.

                                      July 1st 2021 service team promised me 2nd July 2021, as per this commitment they not delivered.

                                      And still now no one response
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Jul 04, 2021
                                      Updated by Pravin044
                                      No... company remarks is not acceptable.., service people promised me delivery date ia 1st July 2021., and important they charged for flight but transport by road... no.1 cheating company
                                      No... company remarks is not acceptable.., service people promised me delivery date ia 1st July 2021., and important they charged for flight but transport by road... no.1 cheating company
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                                        Babi Bj
                                        Jul 3, 2021
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                                        Address: Military vari street Near old sri rama public school Raipeta nidadavole 534301

                                        Parcel not delivered but in tracking showing that already delivered. D87305000
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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