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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 128

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S
Suman sedai
Mar 31, 2021
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Address: Vasco da Gama, Goa

Dear Sir/madam
My family had sent an important consignment to me at Vasco da Gama, Goa on 21 Mar 21 though your dtdc services. The agent promised that the consignment will reach to me by 3/4 days. But still i have not received and tracing id shows only booked status. So pls look into the matter seriously as it is a case o[censored]rgency. My tracking no is K28754977.
Regards,
Suman
Goa
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Shweta_Raghu
    Mar 31, 2021
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    Address: Cuttack

    My Brother sent a courier through DTDC to me Shweta to Odisha but they delivered the package to someone else, Can’t they even check the name on the package?
    Already they delivered after 10days and even that to someone else.
    My consignment number is D64903358 & reference number is[protected].
    I need my package as early as possible without tampering it.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Renju Anu
      from Aluva, Kerala
      Mar 31, 2021
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      My dtdc shipment from e commerce website is reached to my nearest office on 26th march and still it is undelivered, while called the person from your local branch also disconnecting the call. the tracking id is P81317760. the worst courier company in the world, never do the door delivery always telling customers to collect from their office. pathetic and a disaster team.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        violinjyotsna
        Mar 30, 2021
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        Dtdc

        Sir,

        I was to receive a package from Udupi to Bangalore on 18th March. I didn't get it and when I called DTDC, they said that it had been delivered in Panjim, Goa. The consignment number is B76506369.

        They argued saying that at the place of booking, we have been issued a wrong consignment number, I sent them a copy of the receipt too.

        Today, they have delivered it, after 11 days. It was a pooja...
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        Maha1988
        Mar 30, 2021
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        As below mentioned address delivery boy denied. If it is not in limit, the courier service has taken.i cloud get other services provider. Please check and let me know.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Mar 30, 2021
        Updated by Maha1988
        [protected] contact delivery person
        Nonof contact number worked
        Mar 30, 2021
        Updated by Maha1988
        , ,
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          mechtool
          Mar 30, 2021
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          Dear Sir,
          Kindly find the attached for your booking copy.

          Please provide material status .

          I am unable to track, and receiver told for not received.

          Regards,
          Mi9thilesh Kumar, [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Please update,
          Receiver told me, materiel not received

          Regards,
          Mithilesh Kumar
          [protected]
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            S
            Silas Glaston
            Mar 28, 2021
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            Address: DTDC office, Monday market, Nagercoil, Kanyakumari-629802

            I have sent a courier from Coimbatore to Nagercoil on 23.03.21 against docket C06830764. When i checked with the booking office they said it will definitely get delivered in 2 days. When i checked the status in DTDC website on 25.03.21 the status of consignment was appearing delivered whereas physically the parcel was not delivered. I raised a complaint on DTDC website but there was no response. I made a call on customer care and registered my complaint but no response. Finally I had to request the consignee to visit the DTDC office at Nagercoil twice and then made him collect it personally by hand. The parcel was lying with the booking office only undelivered whereas status updated in website as delivered. Pathetic service from such a reputed organisation. No effort was made for door delivery and not even a phone call. Blatant lie by the courier office that the consignment was misplaced. If its misplaced why the tracking was updated as delivered? Extremely unhappy with the level of service.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Shubham Shandilya
              Mar 27, 2021
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              Address: Muzaffarpur,Bihar

              I have delivered a package from Patna to Pune .In 70 hrs it has reached 75 kms.And this is with premium . V70801973 is the tracking id. Where are we living ? In stone age?
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Shubham Shandilya
                Mar 27, 2021
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                Address: Patna,India

                I have delivered a package from Muzaffarpur to Pune by premium services. So far it has only reached a distance of 75 km in 48 hrs. i doubt, it has reached that also as it is shown that it is also in transit to that 75kms.A snail would have been lot faster. And that is with premium. Come on guys, help me in delivering it please.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Sahil553
                  Mar 27, 2021
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                  The parcel is booked on 22/3/20 from pune to jammu
                  Still the tracking shows no data available
                  And its been 6 days the parcel is not arrived yet.
                  Please look into this ASAP
                  Consignment no P57006571.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Sahil553
                    Mar 27, 2021
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                    Not able to track online consignment no P57006571.
                    Also after so many days the parcel is not delivered not to the near by dtdc also .
                    Parcel was booked fron pune to jammu
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      jrphrmaceuticals
                      Mar 27, 2021
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                      Address: J.R.Pharmaceuticals, Bibigunj, P.O.- Midnapur, Dist.- Paschim Medinipur.

                      Vaccines have been booked on 24.03.2021 from Nai hati, having consignment no.- D61515813. This types of vaccines should maintain proper cool chain strictly. The branch of DTDC has confirmed me about the delivery within 24 hours. Because after 24 hours the cool chain has been spoiled. But it is sorry to say that till today I.e.on27.03.2021 that was not delivered.As a result the entire vaccines are going to be spoiled. Now what canI do? I have no other way to go to consumers protection forum if you don't take any action.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Tulika_26
                        Mar 27, 2021
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                        Consignment no.- U03077964
                        The address I mentioned and the address the delivery man delivered were different.
                        When I tried to track consignment with the co I got to know about this defective delivery.
                        It was delivered 2 days back, and I was waiting like fool for my consignment. After knowing about the defective delivery, I had to go myself to collect the courier from the wrong delivered location.
                        After paying a heavy amount of 350, my courier not delivered correctly. Whats the use of your service, if I myself have to go and pick up the order.
                        HIGHLY DISAPPOINTED!!!
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Krati Bhatnagar
                          Mar 26, 2021
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                          I was sent a dtdc courier yesterday (25th March 2021) from Jaipur with consignment no. W00636276 to be delivered in Moradabad. When I tracked the courier status, it shows "no data available". It is a very important courier and I really need it within a week. Kindly help me out.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Meejaj
                            Mar 26, 2021
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                            My Courier was delivered on 20/03/2021, from Gopalganj and the courier person told it will be delivered safely. But when the courier delivered to it's destination the it's where damaged and the courier box was also broken. It's seems like someone has tried to open the box. Many item's where damaged inside the trunk.

                            I need a proper support from DTDC and resolve my issue. Who will bear the loss of the damaged item's and the damaged trunk.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Bhanu77
                              Mar 25, 2021
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                              Address: Raipur

                              My package is showing out for delivery since 4 days and is not getting delivered.i have raised 4 dtdc complaint tickets and called customer care lot of times. Every time they say it will get delivered today for sure. And they don't respond properly
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Kishoredch
                                Mar 25, 2021
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                                Address: Keonjhar

                                I have booked a important parcel on dt.17.03.2021 from keonjhar, odisha to Balodabazar, chhatishgarh. But this parcel not delivered till now. But tracking saw delivered online other address. So I request to you, kindly take action against DTDC COURIER, keonjhar
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Spencer sico
                                  Mar 25, 2021
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                                  Hi, My parcel was dispatch on 25th February and its been a month I haven't received any parcel on Tracking Id/ AWB number - D78043201. But in DTDC Tracking sites there is mentioned "DELIVERED". I have contacted
                                  dtdc multiple times but problem wasn't solved. Please tell me where is my parcel and deliver it ASAP.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Jayanjan Mukherjee
                                    Mar 25, 2021
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                                    Resolved

                                    Consignment number:
                                    K28643508. My brother sent me a package from Kolkata to Pune on 8th March. However my Pune address had changed recently. They tried to deliver on 15th to my old address without calling me. Later when we checked the tracking status was showing undelivered (incorrect address). I went to the concerned DTDC center in Pune after talking to customer care, and was informed the parcel is out for return back. Today it is 25th March and we have not yet received the package to source (Kolkata).
                                    Apr 28, 2021
                                    Complaint marked as Resolved 
                                    Package returned successfully.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      reddipkv
                                      Mar 25, 2021
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                                      Where is my pkg . Who do ppl use such stupid companies I dont get it .
                                      W00770830 its in lala land . called all DTDC customerservice number in book they never pick the calls . Bunch of low lifes . What for is the pkg redirected Not Delivered(CONSIGNMENT REDIRECTED)
                                      If you cant do business then dont take the pkg
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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