DTDC Courier & Cargo Complaints & Reviews

Sir, I sended a parcel through the DTDC courier, tracking ID is c29793218.My parcel 📦 isn't arrived yet.its 22 days now still it's not delivered.already I raised the complaint to DTDC help centre number ([protected]) and also contact to taramani DTDC counter against this issue.and also contact to tinsukia dtdc counter.still I didn't get any resolution, kindly help me regards this, actually, as I can see through the tracking number my parcel is arrived to tinsukia dtdc office, but when I was contacted to there, he is telling that it's not their responsibility.i sended from vesh Raj, kotturpuram, Chennai-600085 to binod Sharma, dholla, tinsukia -786154.i had atteched bellow my every details of parcel.please sir help regarding this matter.

I am Aniv Mazumdar, my package tracking id is D63669937 and it was supposed to be delivered on the last Friday, but till this day, not a single delivery person contacted me, the customer care phone number is also temporarily unavailable, and I have been waiting for last 3 days for my package, but you guys are giving completely false reason regarding your incompetence in your job of delivering the package, first reason was that I have requested for delivering that package on a different day, which is completely false as I had insisted on sending the package as soon as possible, and on the second day the reason given was receiver wasn't available, whereas I was never contacted to begin with!

I can’t received my parcel since 15th of june 2023 the parcel was came in agra on 15th june but today is 19 june but the company could not deliver my parcel. I contact customer care they say it can deliver you soon but i can’t get . I requested customer care to give the address of dtdc service they say i will gave in mail but didn’t get the mail from dtdc since last 2 days. I can’t call also now number is unreachable now. Dtdc is wrost company ever what can i do now i am a student I can’t hire lawer or another thing. My tracking id T71953820

I can’t received my parcel since 15th of june 2023 the parcel was came in agra on 15th june but today is 19 june but the company could not deliver my parcel. I contact customer care they say it can deliver you soon but i can’t get . I requested customer care to give the address of dtdc service they say i will gave in mail but didn’t get the mail from dtdc since last 2 days. I can’t call also now number is unreachable now. Dtdc is wrost company ever what can i do now i am a student I can’t hire lawer or another thing.

My Meesho AWB: 7D3909052 not delivered

My Prepaid parcel is wrongly delivered on 9th june to someone else by dtdc courier person which he admit that he has wrongly delivered but still nothing happened.
I have complained about it to the DTDC customer support but they haven't responded my mail yet.
Till date i.e 16.6.23 my parcel is not received by me nor they ready to refund me.
DTDC is worst courier service where they not heard the customer problem. My parcel is worth of Rs2, 850/- which i have already paid but DTDC not even tried to solve this problem nor they refund me.

Delivery agent from dtdc updated fake status in the system that " receiver not available though i was available through out the day". It was out of delivery on 14th june but still i have not received it. Customer care is also very bad, they did not receive calls. After going to waiting, the call got auto disconnected. Awb : D58547266.

Kindly help to address this asap.

Hi,
I have given my parcel to DTDC Courier on June14th from Dindigul(Gopalpatty) to Chennai(Navalur) . Today(June15th) Morning, my parcel is showing as Out for delivery. But At the evening the status showing as NOT DELIVERED-OTR.

Please help me to deliver my parcel to the Destination Address. It is very urgent to send the courier. That's why I trust your service and sent through DTDC Courier service. But I'm in trouble situation right now. Kindly help me to deliver my parcel at the earliest.

My Tracking Id - D29836545

I have sent a courier from Roorkee to Visakhapatnam (Zip-530017) on 24th May with the consignment number[protected] .This has very important documents and the online tracking now shows it's not moved from Indore since 31st May. I called customer care 5 times in case something happened and dtdc never tried to contact me on any of the for delivery. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available are responding properly after every call they tell pls wait 3 days and the day never comes.All numbers online seem to be wrong. They are very important and this kind of irresponsible service is outrageous.

Please provide me Courier Slip File so that I can get refund or cashback from Boult Audio and I can take advantage of the Scheme... Thank you

I Have ordered book from Kota to Mumbai and they send me the tracking I'd of DTDC, yesterday morning it's showing your package is out for dilivery but at night it suddenly show not diliverd, today also it's showing not diliverd, Int he package there just book which doesn't means anything to buy it was precious for me for the preparation, I don't have many tho buy the book again, plz atleast don't thief books...

I have booked book from Kota and the courier was coming to Mumbai, yesterday morning it was show out for dilivery and at night it showing undiliverd, now thody is the nest day but still no response I even mail them but nothing happened, are they doing fraud, at least don't thefi someone book, I need them for my preperation, I don't even have any money left to buy again .

Aniv Mazumdar
12/6/23
Dear dtdc,

1. I have booked consignment to kolkata bearing tracking id D63669835 and as per last update on 12 june 2023, it shows that the consignment was out for delivery but entry restricted (Otr).

2. I was never contact by any delivery person or any executive regarding the same and also i tried to establish contact to many dtdc services across kolkata but all the members are careless and rude nature.

3. I tried calling official customer care number of dtdc also but in vain.. Waited for almost an hour but no one attained the call.

4. Please improve your customer service and also teach your dtdc partners how to behave with the customers else market is very competitive.

5. Atleast contact the customer when you are out for delivery. Today also showing out for delivery but i am still waiting for any call from the delivery

6.Please deliver the package to the corresponding address immediately, it's urgent.

Hi,

I am raising this compliant on DTDC courier service. They have agreed to deliver a document from me to another place. After taking the document and taking money they said they don't deliver to destination address. Now they didn't return my document and just telling lie they delivered it back to me. Customer care doesn't respond and when i raise ticket they close it saying they delivered....

My consignment number U24048774 was meant to delivered last week to a customer in Gurgaon. It shows as delivered on DTDC teaching BUT ACTUALLY ITS NOT DELIVERED.

My refrence number is X88497471
DTDC X88497471 couldn't be delivered due to CUSTOMER WILL SELF COLLECT.
But any delivery partner didnot call me.

Dear Sir
I booked 2 kg fresh sweets from Greater Noida to Aligarh UP on 24 April 2023 vide No. Z15312422 and promised to deliver it within a day but it was detoured to Lucknow and lying in stores on the way to Aligarh and could be delivered on 1 May 2023 (8 days) and meanwhile sweets got spoiled and were unfit to consume thus I suffered a loss of cost of sweets (Rs 2000 plus courier charge Rs 360) and agent at Greater Noida and DTDC is not entertaining to refund money. Kindly help.
D. P. Singh

Dear Sir
I booked 2 kg fresh sweets to Aligarh UP from Greater Noida on 24 April 2023 but learnt that these were taken to Lucknow by DTDC and they could deliver it to address in Aligarh only on 1 May 2023. By that time the sweets got spoliled and DTDC at Greater noida is not listening and charged Rs 360 twards Courier cost and not refunded it as well as DTDC customer care was contacted to refund Rs 2000 towards cost of sweets biut of no avail yet so I am at great loss. Please help.
D. P. Singh

I have not yet received my package but message received as delivered .

Dear Sir/Madam,

I am writing to express my deep dissatisfaction and disappointment with the service provided by DTDC Courier. I recently availed of their services to send an urgent consignment with the consignment number [consignment number] on 2nd June 2023. The delivery was expected to reach its destination by 5th June 2023, and I paid an additional fee of INR 380 for the urgent delivery service.

However,...