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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 132

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L
Lukmanul Hakkim
Feb 19, 2021
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I ordered some items from a seller from Gujarat on 18th January 2021. The parcel reached Bengaluru on 21st January. And forwarded to Kochi on 22nd January. Today is the 31st day having no further updates. Everyday I call the customer care no. and enquire about my parcel. And they will ensure me that they will give updates that day itself before 1' o clock, 4'o clock, 6'o clock.. etc. But till date no updates given. They behave like they don't have any responsibility on their job.Help me to get my items.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by Lukmanul Hakkim
Tracking id: A47273733
Today ( 29th April 2021), is the 102nd day of dispatching my parcel from Surat(Gj). Till date dtdc didn't solve my complaint.

Didn't deliver my courier which was placed on 18th January (one month before ) - Comment #3828012 - Image #0
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    Savitri Galatge
    from Bengaluru, Karnataka
    Feb 17, 2021
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    Address: Belgaum

    I did courier which was having Laptop on 5 Oct 2020 from Nipani to Kochi .still not received it's destination not it returns back to origin .I did more call and enquiry also to belgaum (Mahesh kandekar, Sanjay nagaonkar, Annand, Sunil nimbali) no one given proper information and nor given back parcel yet today still they are not replying properly too[protected]. Need my parcel back which having Laptop
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Savitri Galatge Nipani, which having tracking number D61133028, need help as soon as possible, destination address Advance IT & power solutions Pvt ltd Cochin pin-682020
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      Augustine Khanapur
      Feb 17, 2021
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      Dear Sir/ Mam

      This is Augustine khanapur from Gadag Karnataka.we are facing problem with parcel guy's for delivering the product and service is very much poor comparing to others and non of your service officers responde properly.

      Our parcel has been delivered Today 17th February and in status it's showing 12th February it has been delivered
      +1 photos
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        A
        aman1982
        from Nāngloi Jāt, Delhi
        Feb 17, 2021
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        Address: Plot no 6-A, Kh no. 46/5 SHIShak vihar Teacher vihar Nilothi Extn

        Hello Sir/Madem My name is Amandeep Singh And my DTDC home Branch is Meera bagh New delhi i was accepted my courier booked on 12/02/21 still not Received by me
        The Consignments no. is D64493343 pls hlep me as soon as
        Amandeep singh
        [protected]
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Sureshchitra
          from Saint Thomas Mount, Tamil Nadu
          Feb 17, 2021
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          Address: No. 16D 5th cross st, sakthi nagar, ponneri-601204

          My package supposed to delivered on 16.02.21. As per your yesterday evening tracking status. After 7pm showing your tracking status CUSTOMER OPTION TO DELIVER TOMORROW. Yesterday I spoke to customer care they told me that package delivered by today itself. They gave me the madavaram and PONNERI mobile number that numbers not working. Delivery person not called me but they mentioned CUSTOMER OPTION TO DELIVER TOMORROW. What is the reason?????
          I need the package immediately.

          Pls reply!!!
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            M
            from Noida, Uttar Pradesh
            Feb 16, 2021
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            Address: The indure private limited, indure house, greater kailash- II, new delhi 110048

            Consignment no Z43771812 dtd 19.01.21, consignment was booked from New Delhi 48, the indure private limited to r k sharma, keshar parisar, siddhivinayak colony, raigarh, chattisgarh, and the consignment reached at raigarh on 07.02.21 as per dtdc track record, but even after several enquiry and personaly gone to dtdc office but the parcel not tress out by the dtdc to hand over to address.
            There was most important documents and because of that a huge loss we have to face.
            So request to identify and arrange to hand over the parcel.
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Feb 16, 2021
            Updated by [email protected]
            Want information as well get the porcelain hand
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              A
              A to Z home applliance
              Feb 15, 2021
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              Address: Vecare Consumer Science PVT LTD, G02, plot no 24, steel House, Mahal industrial Estate, Off mahakali Cares road, Andheri east.400093

              Your delivery person came and delivering material in wrong address.
              After giving proper address to the delivery person, he has not deliver the material.

              I need the material by tomorrow morning any how.

              Docket No - D62714859
              Courier - DTDC
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Amitava Aich
                Feb 15, 2021
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                Address: 2K/1B,Satkari Mitra lane,Kolkata-700054, Land mark-Near Bagmari Club

                My consignment number- K41039020 was booked on 9th Feb, 21 from Garia Branch but still not getting delivered. As per tracking record it is still in Garia branch, means stuck within the same area.. Failed to understand how it is getting so much of time within the same city..very disaapointed with the service.. Please do the needful urgently as eagerly waiting for the delivery since a long time..
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Please share the current status.. What is the ETD?
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                  E
                  Eashwar Lingam
                  Feb 13, 2021
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                  Address: Hyderabad

                  Dear Sir/Madam,

                  With reference to the tracking # H99614364 of DTDC - the consignment containing a saree worth of INR 2000/- (Two Thousand Rupees Only) has been booked on 3rd JAN 2021 for delivery at the address:

                  G Anuradha
                  Door No:72-32-19/19
                  SNS Sunrise, 6th street,
                  Sai Durga Nagar, Narayanapuram,
                  Rajahmundry, East Godavari.
                  Andhra Pradesh
                  Pin code: 533101
                  Mobile: [protected]

                  The above consignment hasn't delivered till date - despite multiple follow-up's made with DTDC Customer Care, they simply hung the call without listening to customer query.

                  We urge an immediate assistance on this matter at the earliest.

                  Thanks & Regards,
                  Sravani Queens
                  +91 [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    Achinta Sutradhar
                    Feb 13, 2021
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                    Address: DTDC, Haidarpara under Siliguri Hub

                    A document couriered by me ( Achinta Sutradhar of Frontline Business solutions Pvt. Ltd. Naktala, Kolkata -40) through DTDC office Ranikuthi Kolkata to addressee Mr. MALOY ROY, C/O NAKUL CHANDRA ROY, 2nd FLOOR, SHANTI KUTHIR, Near Shreema Bhaban, Haidarpara, Siliguri -734001, Mobile no. [protected] on 02.09.2020 refer consignment no. K25802748. It carried valuable financial document related to the payment of Reliance Telecom Tower's bills. The document was not delivered at all to the addressee but mentioned in the DTDC portal as "Successfully Delivered" on 09.09.2020 (Refer DTDC "Track Shipment status portal).We received the non delivery information too late and while back tracing it is revealed that the DTDC Haidarapara branch has not delivered the document of consignment no.K25802748. On pressurizing the franchisee owner he handed over the document to our representative on 11.02.2021. (screen shot attached).
                    The delayed receipt of document is as good as non receipt and we suffered a huge loss not financially but also humanitarian. This affected the service carrier of the employee.
                    Request you to make an enquiry to the matter and exemplary punishment to culprit.
                    My suggestion is that - if can not be delivered write on portal - not delivered or door locked or can call the addressee in his mobile stating the situation or at all if nothing is possible do return the document to the consignee. But do not write "Successfully delivered without delivering.
                    Your strong action and comments are awaited.
                    +1 photos
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                      S
                      sudha kondi
                      Feb 13, 2021
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                      Courier consignment number is U02057480
                      On urgent basis please make it deliver by today if possible it's a humble request
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Shubhish Srivastava
                        Feb 12, 2021
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                        I sent a courier to GORAKHPUR through DTDC(Trackon Couriers)on 4th of feb from greater noida.
                        next day I got an AWB number through which I was tracking the product.everything was going fine till it reached Gorakhpur hub.after that I was updated that the receiver address does not exist in GKP, due to which my product is being returned at my place.

                        till date I haven't received my product and whenever I am trying to contact the office they are fooling me by saying that it will reach in 2 days.they are not recevieng my calls no response.

                        number of person who is fooling me([protected])
                        [protected]
                        +1 photos
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                          abhisek sau
                          Feb 12, 2021
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                          Send a courrier thorough Bangalore to West Bengal. Tracking Id: d64257581.
                          Did this courrier from DTDC office and given PIN Code:712417 was said serviceable.
                          After two days latet, it is being said this area is non servicable and you have to collect your shipment from courrier centre.

                          Behaviour of CUSTOMER care reprentatives and experience with DTDC is ###.
                          Daily courrier get delievered from Blue dart, Amazon to this address woth out any hustle but this DTDC is pathetic.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            rgt2018
                            from Hyderabad, Telangana
                            Feb 12, 2021
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                            Address: Coimbatore DTDC

                            H20118785 Documents not delivered since 7 days
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              rgt2018
                              from Hyderabad, Telangana
                              Feb 12, 2021
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                              Address: DTDC COimbatore
                              Website: dtdc.in

                              H20118785 Not delivered since 7 days
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Pratik Lahiri
                                Feb 11, 2021
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                                Tracking No. Z58409494

                                My parcel tracking status shows WRONG ADDRESS OR WRONG CIR, but the address is absolutely right. Still the parcel isn't delivered. It has reached to my nearest branch as per tracking ID on 21st JAN, but still isn't delivered.
                                I reached their HOWRAH branch and also contacted their Customer Care number. But didn't get any information. Please make it deliver to my correct address :

                                Pratik Lahiri
                                32/3/1 block B, flat 3A, Danesh Sheikh lane, Howrah 711109, West Bengal
                                +1 photos
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                                  Pratik Lahiri
                                  Feb 11, 2021
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                                  Parcel tracking ID Z58409494

                                  The package status is showing WRONG ADDRESS OR WRONG CIR, but the address given is absolutely right. I contacted their customer care and even reached their main HOWRAH branch, but they failed to give any information. The parcel contains stationary books sent by my college and I'm in urgent need of it.
                                  The package reached my nearest branch (HOWRAH) on JAN 21st 2021 but still reach me it's Feb 11 2021 today. I went to their branch also, they said they do not have it.

                                  My correct address is :
                                  Pratik Lahiri
                                  32/3/1, block B, Flat 3A, Danesh Sheikh lane, Howrah 711109 West bengal
                                  +1 photos
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                                    NidhiGupta26
                                    from Noida, Uttar Pradesh
                                    Feb 11, 2021
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                                    Courier tracking no. - T01718840
                                    Receiver name - Anu Gupta
                                    Receiver address - 272/3, Jawahar Nagar, new railway road, near kharbanda maternity nursing home, gurugram - 122001
                                    Mobile no. - [protected]

                                    The courier was not delivered by the delivery boy and the status was uploaded that the receiver was not available at the respective address. The delivery boy didn't call on the mobile number provided too.
                                    +1 photos
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                                      virat kc
                                      from Guwahati, Assam
                                      Feb 10, 2021
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                                      Address: Itakhuli T.E Tinisukia Assam- 786125

                                      The machine has highly damage and broken...you are careless about this..so please do something...
                                      +4 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Feb 10, 2021
                                      Updated by virat kc
                                      You are careless about this..so please do something...My machine has highly broken and damage...

                                      Feb 10, 2021
                                      Updated by virat kc
                                      My machine has highly broken and damage ...you are careless about this...
                                      Reply me DTDC

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                                        ArihantJejani
                                        Feb 10, 2021
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                                        The DTDC frazer town branch in Bangalore got a delivery to be made on a certain PIN code. On Saturday Feb 5th, approx 7 PM a delivery attempt was made and it was noted that the delivery agent is unable to get any response from the consignee. On Monday Feb 7th, 7:11AM, the log shows that are in unserviceable and was marked for RTO (return to Origin) immediately. This looks bogus after having attempted a delivery on Saturday before.

                                        Having raised the issue with their 'Contact us' call centre, they said they cannot resolve or provide any help against a returned shipment.

                                        After contacting the booking office they say the PIN code is serviceable but the specific area MAY not be serviceable.

                                        The shipment had food item and would have probably been damaged by now.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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